Victra, the local Verizon Authorized Retailer in Springfield, OR, strives to create the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's excellent service, with one customer highlighting the exceptional assistance provided by Joseph, who helped them combine accounts, create a business account, add a business phone, and upgrade their Wi-Fi box. Another customer mentioned the great experience with Trey, while a third customer appreciated the help from Nelson during their visits. The store has also received positive feedback for its efficient and pleasant service, with a customer highlighting the exceptional experience with Alanna, who was described as knowledgeable, professional, helpful, and kind.
Dropped my phone onto a rock, needed a new one ASAP. Came into the this store late on a Sunday afternoon, Trey got me setup. Excellent customer service, and he stayed an hour after closing to ensure that everything was setup. Even called Tech Support to try to get my new phone activated faster. Highly recommended if you... read full comment
May 2026
Trey is easy to deal with, knows his product. Keep him. Please have him run a store or something
December 2025
Associate was knowledgeable and made sure everything was taken care of before leaving. Trey was awesome.
