“These customer reviews are unhinged, this is the best post office in SW Portland. I visit 2-3 times a week for business, employees doing their best every day. Drop box is maintained so it doesn't get too full. Clean facility, keep it up!”
“Rae helped me send an international package this afternoon, and she went way above and beyond to help me get it sent correctly. She was so patient through the whole process, which was especially amazing given that it was Friday afternoon just before closing time. Thank you!”
“I think “ kayoung “ or “ kachong” was her name but she was very nice and helpful on what box/envelope I should use to ship my package in :) ^~^ ty very much”
“Leon is my go-to guy for all my shipping needs. He took such great care of me when I needed help sending out my passport renewal that I even brought my Dad back to see Leon when he needed his renewal! Treasure this man!”
“They were very helpful and quick. I have an autistic son, though. He may be happy and bouncy, or he may melt down when we go there. The postman at the counter recognized this and waved us forward. Even though he had other people waiting, he processed my mailing as quickly and efficiently as possible. This kept my son from being too loud for this smaller Post Office branch.”
“I have been visiting this post office a lot lately, and every time I go, I receive amazing customer service and have a great experience. The people here are friendly, professional, and very knowledgeable about the usps products and services. They say hello and look me in the face as they do. I love that. We live in Sherwood, and I have shipped packages all over the place - NC, CO, NY, Bali, Mexico. Everything was great every single time, for easy domestic situations and hard international ones. I am so happy to have a great post office so close to home. Thank you for what you do, Sherwood PO. I appreciate you!”
“Just want to give a huge shout out to the post master of this post office. She went above and beyond to help us find our missing packages. Turns out it was a simple mistake, but it shows alot about her leadership to handle the task on her own. Thank you again.”
“Love the new location. Isn't as packed as it used to be, got the young man up front who was very knowledgeable and kind. favorite post office in the area by far!!!”
“Well, ya know, it's the USPS. It's not a restaurant or a nail salon. They don't work for tips, and it's a hard job, even when you don't have to deal with the public. But who else is going to take a hand addressed letter from a 12 year old in Brooklyn, PDX, and deliver it to, idk..say... Perth. For $0.45? Anyone??..that's right, nobody but the USPS. This is our little neighborhood post office, and I, for one, appreciate their hard work. Also, I've never had an issue or seen anyone have an issue here at this particular branch. Smells fine, too.”
“Not sure why all the negative reviews. I always call this location when my package is lost and they've always been super helpful. And the staff there is friendly if you need to come in to pick up a package. I don't think people know how good they have it here compared to other cities/states.”
“This post office is always very friendly and efficient. Everyone who works here has been extremely nice and they do well with the amount of people they have. Before moving here I dreaded going to the post office but not anymore.”
“I come here a few times a year for the past year…always a fairly quick and painless visit, all things considered. Appreciate Scott pulling out some stickers for my toddler on our most recent trip!”
“The lady working there this morning was very kind and helpful. Appreciate her so much!!! But the man working there this morning seemed very bothered to help and did provide any helpful information or make any attempt to help. He definitely hates working here and it shows.”
“I am a big fan of all the employees at the Milwaukie post office. I know they have the weekends off, so go then boo-hoo but they are always so reliable whenever I am there Monday through Friday they all rock and I respect each and everyone of them.”
“I had a issue with a package that a mom and pop usps store had sent for me - somehow off of my printed address label - to dunkirk,oh , the woman got canby, OR. My fault for not checking but I had handed her my address label - anyhow - Chris (don't know his last name) at the canby, OR location was able to watch for my box and told me he would call me when it came in as undeliverable since the address didn't exist - he called just now and it is on it's way back to me!! Thank you Chris!! You are awesome!!
Pat from Myrtle beach”
“Has anyone watched the movie the postman? Well, my only complaint, is that my errand time doesn't always match up with the hours and other persons, valuing the work and effot, everyone does, to make the cogs run smoothly.”
“We went in to post some post cards from our travels and Herb helped us quickly and efficiently!
He was personable and was happy to chat and tell us about Portland. It was nice meeting him.
P.S. the negative reviews feel over-the-top.”
“Not the most timely service for deliveries, but I haven't dealt with this location in-person, except for once. I had some packages that they held after not being able to verify my new address for some reason. The gentleman I spoke with on the phone was friendly and helpful. I went by one day and the service desk was closed, but it was within the time frame he gave me. I knocked and he had left a note on my packages for an easy pickup. I appreciated his service and that he corrected the issue. Side note: they don't answer when you call. He saw my inquiry after being unable to reach anyone and he called me.”
“The workers at the Tigard Post Office have always been kind, patient and helpful. On a recent visit, the clerk suggested repackaging an international parcel to save money. Her recommendation saved me approximately $80! So appreciative of her advice.”
“Kay is fantastic and totally saved the day for me and my family. She took her time to find my package when the address label had been messed up. Kay is a 5* person and provides excellent service!”
“I feel like they are super understaffed, often waiting long time to get packages. But the people who work there are friendly and often have to deal with rude customers probably due to a lack of staffing”
“Just stopped in to send a couple of packages out. Chris was super helpful and able to rearrange boxes to help me ship them out at a more affordable cost. Thank you Chris!!”