Internet Service Providers in Allentown, PA

“Jocelyn was very helpful and professional as well as polite. She took her time explained everything that I needed to know about everything I purchased today. I didn't feel pressured or anxious, just a relaxed atmosphere.
Thank you Jocelyn.”

“Will from Verizon is the goat. Super cool guy that discovered the problems I had and found all the solutions. Makes the process super clear for whatever you are there for and is very nice and helpful throughout. Definitely recommend seeing him!”

“I worked with Jarrad Sterling Constantino today and he was absolutely amazing! Jarrad was extremely helpful with upgrading my phone and getting me signed up for Fios for my new internet provider. Jarrad explained everything carefully, found me so many deals and ways to save on everything. He was very knowledgeable about the products and how easy it was to switch to my new setup. Jarrad is a really great guy and made sure transferring everything correctly was done before I was ready to leave. Give Jarrad a raise!!”

“Will from Verizon is the goat. Super cool guy that discovered the problems I had and found all the solutions. Makes the process super clear for whatever you are there for and is very nice and helpful throughout. Definitely recommend seeing him!”

“Great service today by Service Electric - and their serviceman, Kyle!! Showed up on time!! - Exchanged our converters -and set us up with one using WiFi....Efficient, professional, knowledgeable and great at sharing information!! Appreciate Kyle - and Service Electric!!”

“3.9 is definitely not appropriate. 5 stars all the way. The team they have goes above and beyond, they are not pushy about anything — they let the product and service sell annd speak for itself. Happy to be able to save almost $900 a year from Verizon. Jhevaughn was incredibly patient as was Kalfani. Great personalities and meant to be customer facing individuals. Hire more people like these two. Don’t let the low star deter you, they know what they are doing!”

“I left a 4 star, that's overall, BUT, after going in multiple times, it's kind of disgusting to see pants sagging on employees and seeing their under clothes as well, not all of them but a couple of them. Gives the whole store a degraded look. You would think that they would have some respect for themselves and customers alike. It really should be addressed!”

“First, I do not understand how there can be ANY ratings less than 5 Stars for this T-Mobile store. Some people can NEVER be satisfied...sort of like my mother. You could give her a million friggin' dollars, and she'd find something to complain about. Anyway...if you're a T-Mobile customer - or thinking of becoming a T-Mobile customer (which I HIGHLY recommend) - THIS is the store to visit - South Mall, Lehigh St, Allentown, PA. If you're within 500 miles of this location, it would be well worth the trip to drive to Allentown. Frances R went above and beyond the call of duty to absolutely make sure we did not leave the store until she was able to painfully, but successfully complete an extremely challenging transaction trying to port a number over to my T-Mobile account from a less-than-honorable competing carrier that makes it excruciatingly difficult to do so...I won't mention that carrier's name, but it begins with the letter 'A'. You can figure out the rest fairly easily. I cannot praise Frances enough for her knowledge, skill and ability to accomplish this most difficult task under non-ideal circumstances, a task that other retailers were unable to do - or even attempt. Moreover, EVERY one of the staff worked synergistically to assist each other when technical issues or glitches arose with any customer, jumping in to help out and resolve problems without skipping a beat. Just a truly refreshing, and increasingly RARE experience to observe in retail these days. All of this, of course, is orchestrated by Jodi, the confident, experienced, and always helpful manager. This store is beyond fabulous, the staff is absolutely wonderful, helpful, friendly and personable, and treatment such as this is the very reason I have been a loyal T-Mobile customer for 20 years! This is most definitely a case where a simple 'thank you' can never be enough. You guys are GREAT!”

“I would like to give a review to Emily in the Verizon store on Airport Road in Allentown Pennsylvania. Great customer service resolved problems fixed everything to please my liking with my services. Very good employee cannot say nothing absolutely nothing bad about her. She is great. She is great. She is awesome. She does everything correctly.”