“Q and Z were incredibly helpful!!! Amazing service, extremely professional, very friendly, and very very knowledgeable!! Smooth and quick!! Adam was also very helpful.”
“Zach was great he was patient and kind. He went above and beyond to make sure I was able to get what I needed. The store manager Nate was kind and helpful as well.”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“Shamika did awesome! Super helpful and was so patient with me as we determined the best new phone. She also helped find better discounts to bring my plan monthly payment down. Highly recommend this Verizon store!”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“My wife and I found the absolute best T-Mobile store around when we found this one! Especially when we worked with both Ramadan Hakim and Amelia Edgar! We came in for a phone issue and they helped us in every way possible! They were amazing! T-Mobile, you’re lucky to have these two incredible employees! Thank you both!”
“Tanisha provided my family with EXCELLENT customer service! I brought my uncle in to discuss lowering his bill & exchange old equipment. Tanisha was so thorough, explained the details to my Uncle and even moved closer to him when she realized he was turning up his hearing aid. Thank you Tanisha for being so kind and helpful.”
“Christine T on saturday night 2/14/26 was an asbolute angel of customer service. Went above and beyond to calmly help me untangle a disaster of a broken phone and need to upgrade. Bless her.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“I have always experienced great customer service. I wasn't a regular at this location. I only went for a specific reason when I was in the area. Yesterday, the staff every last one of them were thorough and helpful. I truly appreciate the fact that the staff went above and beyond so well and with such a positive demeanor. I would highly recommend this location. T-Mobile should pay these folks extremely well and/or give out bonuses to these folks! Seriously!!! They represent the company so well.”
“I would like to give a big shout out! and thank you to Moe and Mohammed for setting me up with Home Internet. They both were kind and took the time to listen to me. When I entered the store, they greeted me and showed me exceptional customer service. Just as they assured me, when I went home I was able to plug up my device and immediately be connected to the Internet. What a relief! This is the store where T-mobile customers are treated superb.”
“Michael provided outstanding customer service at T-Mobile. He was patient, friendly, and genuinely kind. He didn’t rush me and made sure I understood all my options. It’s rare to meet someone who truly cares about helping customers the way he does. Thank you for such a smooth and pleasant experience!”
“It as a pleasure to have assistance from Jenny. She was very informative and transparent with the terms of my new plan and the deal for my new phone. Much more helpful than the app or website a thousand times over.”
10:30AM - 6PM
8 N Lansdowne Ave, Lansdowne
Internet Service Providers
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“I can’t say enough good things about this team! They make IT feel easy. Anytime we have a question or issue, they respond quickly and take the time to explain things in a way that actually makes sense. You can tell they genuinely care about their clients and go above and beyond to keep everything running smoothly. It’s such a relief knowing our technology is in good hands. 1000% recommend!”
“I HAD AN EXCELLENT EXPERIENCE WITH KEVA.
SHE WENT OVER AND BEYOND IN SERVICING OUR NEEDS IN DECIDING ON A NEW PHONE PURCHASE .
SHE WAS VERY KNOWLEDGEABLE
& INFORMATIVE ABOUT THE TYPE PHONE WHICH BEST SUITED OUR NEEDS.
SHE WAS VERY PATIENT IN THE LONG PROCESS NEEDED TO COMPLETE THE PURCHASE. IT WAS A VERY BUSY TIME,BUT SHE ALSO MADE SURE THE WAITING PATRONS WERE ASSURED THEY WOULD SOON BE HELPED .I WOULD SAY SHE WAS A SALES SUPERSTAR.⭐⭐⭐⭐⭐
BEST SALES EXPERIENCE I'VE HAD IN A WHILE.
I WOULD DEFINITELY RECOMMEND OTHERS TO HER FOR HELP IN ACQUIRING A NEW PHONE OR OTHER PHONE RELATED ISSUES.”
“Let me start with this name Dominic
Wow he was so helpful and knowledgeable very kind and made sure I had all the promotions please promote him to Managment position he knows how to interact with customers well a lot of ppl don’t know how to do that in today’s age I went in nervous about my phone situation and end up leaving with a whole tablet as well and lower internet price I literally hugged him for his generosity you rock Dominic thank you thank you I couldn’t thank you enough T-Mobile give him a raise asap ?”
“I would like to give a high rating for Felicia, the representative who assisted me with my phone issue. My phone was stuck on a black screen and I was unable to resolve it on my own. Felicia responded quickly, stayed calm, and provided clear and effective steps that helped me get my phone working again in a short amount of time.
Her support was especially appreciated because I was on my way to work and feeling very stressed about the situation. She was patient, professional, and very helpful throughout the interaction. I truly appreciate her assistance and excellent customer service.”
“Excellent and patient service. Informative and willing to walk you through issues if any are difficult to work out through verbal instructions. Andrew was excellent!”
“Just upgraded my phone here yesterday and the customer service I received was above and beyond anything I can imagine. Even with my ID expired just recently the worker here went out of her way to help me not just get my upgrade to a new phone she also helped me when I forgot my pin. I've been with T-Mobile for over 20 years since they were pcs-one. I will continue to go with T-Mobile in the years to come because they have the absolute best customer service I've had among carriers.”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Hi Karizma was beyond helpful, kind, very patient. She provided excellent customer service to me and my woman. She is the go to person. I mean you can't go wrong with her. Karizma thank you so much.”
“There is a rep name christopher. Hes an outstanding employee everytime i come with my phone needing help hes right there to assist me always taking his time. This guy deserves his own store. His ability to take the time out with each customer and thoroughly go through each step. Its hard to find people like him in this world. Get this man a raise”
“My daughter and I had a tremendous experience on 5/22/26 at this T-Mobile Store. This is a very complicated story but was resolved with our 110% satisfaction. My daughter needed to switch her Verizon account and added to my T-Mobile account for several reasons. Previously, she was on her daughters Verizon account but it was becoming too expensive and for several other reasons.
We were extremely fortunate to have Lindsi W. as the agent who handled the changeover. Lindsi handled all the roadblocks that prevented that switchover to an additional line to my T-Mobile account. She managed to get in touch with my granddaughter to get the Verizon account number (she was the account holder), and the PIN necessary to do the change. Previously, I tried doing all of this on the phone but was told it was literally impossible to handle without personally visiting a T-Mobile store.
Lindsi spent about 1 1/2 hours making phone calls, getting information, and ultimately completing the changeover from Verizon to T-Mobile. She was extremely patient, very knowledgeable in all the procedures, and kept assuring us that she'd get it done. The customer service we received was amazing in all aspects. Lindsi is a true professional at her job and a very valuable asset to T-Mobile. A big shout-out to T-Mobile and especially to Lindsi for going above and beyond!”
“I went to the T-Mobile store located on Fox St. in Philadelphia, PA and had some issues with my phone. The manager in the store was very helpful and patient. She guided me on the phone with customer care and explained things thoroughly. I really appreciate her.”
“Everyone in this store gets the job done. I've been here for different things and met with different people ( Alexis, Kay and Ray) and they all worked diligently to get the job done right. Special shout out to Alexis. She was absolutely thorough from the beginning to the end of my long transaction. She never showed signs of frustration even though I was. Too bad she's not always there. I give her 10 stars.”
“Came in to do an upgrade and it was super quick and so easy. Very friendly and Willing to help set the new phone up. Will come to this location now on. Thank you for all your help”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Isaac was amazingly patient and kind and capable! He was able to help fix my phone and didn’t try to upsell me rudely. He multitasked with other customers while remaining patient and fixed my problem fast! When you come in ask for Isaac and Isaac only. Oh and he’s extremely handsome”