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“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“I just got another car tinted (15% ceramic all around - 35% ceramic on the windshield). This has to be one of, if not the best shop I've been to when it comes to quality service and taking ownership of their products.
Mark was and has always been very professional and welcoming throughout every appointment I've had with them (I've had 5 cars tinted by Auto Addictions - all done perfectly every time).
They acknowledge and understand that sometimes the cars they're working on aren't just cars; they're peoples' pride and joy, so they take protective precautions prior to any service they perform, ensuring no harm is done to the vehicle.
If I could rate 6 stars, I would. Fantastic job and I look forward to doing business with you guys again in the future!”
“My experience it was a good experience The woman was very helpful the service was fast they help me with many questions I have because I'm not very computer friendly you know we recommend this store to all my friends”
“Had a very positive experience today at this Verizon store. Jacob was friendly, patient and knowledgeable. Took good care of me in upgrading to a new cell phone as well as changing over all my services to them. I enjoyed working with him and appreciated his calm demeanor as I am always a little nervous when dealing with technology...lol! Thank you Jacob for everything!”
“Amazing shop. Staff are super helpful and willing to help out with all sorts of electronics issues. I brought in a broken ceiling fan motor assembly and they fixed it right up! Thanks!”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
“I unfortunately forgot the employees name, but the man working by himself yesterday (October 1st) at the liberty ave location was amazing. He helped me get exactly what I wanted and made the process as seamless as possible. He deserves to be commended for delivering the best customer service experience I have had at a Verizon store to date.”
“This has become my go-to record store in the Pittsburgh area. The staff is incredibly helpful in fielding all questions. They are very informative, and will not make you feel stupid for asking for help. The selection is great, and the prices are incredibly low compared to other establishments in the area. That also includes online retailers like Amazon. I highly recommend taking the time to visit this place if you are looking for vinyl or other similar products.”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“The sales manager Kyle was extremely helpful as we changed and added a line to our account. I have not had service so thorough in a long time. He made this a very good experience! Thanks”
“Friendly and knowledgeable employees helped me find exactly what I needed really quickly. It was something I had to have that day, so I figured I’d be paying a premium to get it at a physical store instead of online, but the price was actually lower than Amazon’s! I didn’t have time to browse, but looked like they had a lot of really interesting things. Great little store.”
“The employee was extremely helpful getting my phone switched over she was very quick and efficient. I had everything I needed and it only took 5 minutes. She was very helpful and friendly.”
“Smile, you’re on Cricket! ?
? ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! ?✨
Just come into the store and participate. Everyone is eligible!”
“Eye exams here are fast and easy - excellent technology, NO dilation drops! YAY!!! Breonna is the BEST - friendly, efficient, accurate! Virtual eye doctor analysis of test results is great! Excellent selection of frames and lens options. Great pricing including periodic BOGO option. I love BJ’s optical!”
11AM - 5PM
5824 Forbes Ave Ste 102, Pittsburgh
Electronics
“JAIRO helped me with my t mobile phone and he was extremely helpful and professional. He was very knowledgeable and fixed my issues in minutes. So nice to have great customer service. Thank you Jairo.”
5:30AM - 10PM
1350 Wildwood Rd, Gibsonia
Electronics
“We were given great customer service. The owner is very friendly. Today on 7- Eleven day, the cups were put together to just grab and fill. The store was very clean. It is a place where I go t get all my needs.”
“These guys are old fashion, they really know how to take care of there customers. I would due business with them again, no problem. They really took care of me. 5 stars. Thx. JOE. SAGMILLER.”
“I am so happy to have found this company.I'd had a horrendous experience with a large retailer. Then spent far too many hours searching websites, claiming my item was in stock... only to get the computerized "Bait-n-Switch".When I finally came across Northern Sound & Light during my last ditch effort with google search.While calling to verify information, I was amazed that a real person answered their phone!Kuddos to Eric, he was a hero today!Thank you for exhibiting True Customer Service.It's such a rare commodity these days, yet still very appreciated.Today it's earned you a new customer from 1500 miles away, one with many friends in the music industry and who will be referring them all to Northern Sound & Light.Sincerely,Thank You So Very Much”
“I have worked and managed in the customer service/customer experience space for almost three decades. My visit to T Mobile yesterday, where I was so ably helped by Darren W, was without a doubt one of the best customer service interaction I have ever had. I had put off upgrading my I phone for some time. I also wanted the Apple Watch Ultra 3. Because of the horrible storm this past Friday night, we had no power. I thought it might be a good time to get an I pad that didn’t rely on WIFI.
I apologized to Darren when he introduced himself — this was going to be a complicated order, and I needed to ask a huge favor. We had been without power for more than 18 hours. Would it be possible for the phone, watch, and I Pad to be fully charged? He smiled and said it was no problem, that he would be happy to. He spent considerable time with me going through my accessory options. Every screen protector was perfectly installed. (Unlike when I do them!).
Darren, and all of the people working on Saturday, some who also had no power, were so incredibly helpful and kind to everyone in the store. I am grateful to Darren. He represents T Mobile with distinction and provided the finest customer experience.”
“Let me start off by saying that this place is iconic and has been a staple of the McKee's Rock's area for as long as I can remember. They have a great selection of guitars which is what I was looking to purchase for my boyfriend at the time. The guys working there are all knowledgeable and are more than happy to help. I ended up getting a dobro that was exactly what I was looking for. The parking can be a bit tricky in the front however there is more parking around back.”
“Got very good deal .lady help me alot good customer service....... Another metro store try charge me more she give best deal so highly recommend this metro store”
“I was in here multiple times trying to restore service to my phone and they were nothing but patient the entire time. Very friendly, and got me back in working order very quickly. I highly recommend it if you have cricket.”
“I'm so glad that I came in to this for a new phone and everything was taken care by the staff here.it almost took 3hours for my data transfer. Still the girl was so patient and professional I'm so happy for being a part of the metro family.”
“The gentelman that has worked there is fabulous he has a respectful extremely helpful has gone above and beyond Ito help me and provide Knowledge service Geared to ones needs not just to make a xtra buckhe has a heart!!! The Brookline office the lady is Rude argumentiive hostile SMH NEVER GO . BEECHVIEW WELL WORTH YOUR SERVIC3,”
“I have temperature logger made by company that went out of business and were unable to renew NIST traceable certificates. Cal Tec Labs gave a good price and calibrate my device fast and accurate, no matter what they had no previous experience with this particular brand. I would highly recommend doing business with them.”
9AM - 6PM
2951 Grand Ave, Pittsburgh
Electronics
“Had my new counters installed this past week. It was very interesting. Never received any paperwork and sadly did not understand the workers but thankfully everything worked out. It was a little stressful but for the price and speed they got it done I can't complain.”
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“The best part about Cricket is the pricing. They offer great plans that don’t break the bank, and I love the fact that there are no hidden fees—what you see is what you get. It’s refreshing to have such transparency and simplicity when it comes to a wireless provider”