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“My experience at the Havertown Verizon Wireless store has been nothing short of excellent! I needed a new phone to replace my 8 year old Samsung S8. I was helped by Jailane and she was the best! She has thorough knowledge of the phone I chose and the plans available through Verizon. She answered all of my questions to my satisfaction and did it enthusiastically and with a smile on her face. I recommend her highly!”
“Kristin was so helpful and I greatly appreciate all the time she spent making sure I walked out with a fully working phone. Highly recommend that she gets a raise!”
“Darshan is the most knowledgeable and patient tmobile employee I've ever encountered. He made our 2 upgrades simple. He took the time to fix the issues on my elderly mom's phone and then organized her phone for simpler use. He made our experience enjoyable. We will continue to visit him at his location.”
“Excellent service. One of the Original Tmobile stores been around for long time. Extremely knowledgeable and friendly.I have been with Tmobile for over 20 years.”
“Working with WhyFly has truly been an excellent experience or as they would say awesome.Always willing to help even lend a hand when needed, I needed plenty of help.”
“I had such a great experience there today! Larelle and Tiffani were excellent! I had switched from Verizon and they made sure I was given the best service! They went out of their way to make sure I was happy with everything and explained everything as thorough as possible! I highly recommend this store!”
“Talk to Blake. He was the best. He dealt with my frustration and upset, superbly. He never flinched and he listened to me and then, best of all, he HELPED me and kept a customer. Thank you so much for everything. I do appreciate it.”
“The team was super helpful and helped me through the end. They even helped with another T-Mobile store’s mistake. Definitely recommend this store.Shout out to: Mike the store manager,Associates: Yannick and Denise!”
“This visit was not the best nor the worst. Went to upgrade two phones. It seems like I was bothering the young worker from being on her phone when I came in. It was the look, rolling of eyes, and lack of enthusiasm for her job that just did not sit right with me. In any event, I simply went to a different store and was able to upgrade with no issues”
“Hands down one of the best in store experiences I have had at a T-mobile store. Kammy and her staff are knowledgeable, patient and very helpful. They made my visit a positive one! Keep up the great work!!”
“The team was incredibly helpful and quick getting me set up with Xfinity mobile today. Fab, in particular, made it so easy for us to switch from another carrier and get our new phones set up. Would highly recommend Xfinity and this location.”
“Excellent customer service I appreciate it the not sure if he was a manager and wish I remembered his name but he helped me change my phone plan from Xfinity to a T-Mobile customer finally yes I’m saying finally lol it’s been a while and let me know what deals ya had offer in the store and make sure I had apple care on my iPhone and even though was in their for an hour because of Xfinity I enjoyed the conversations and had us laughing and love that he mentioned the T-Mobile Tuesdays I have been waiting on and now I finally can join every Tuesday for the discount look out lol but I appreciate it so much and glad to be a T-mobile customer!!!!!”
“Steve was very professional as well as all the other staff that was in the store they answered all of my questions they took the old phone and paired it with the new phone and all of my contacts and pictures and everything and made sure everything went right before I went home Great service”
“I came in today to add another phone to my prepaid account. Walk through the door and Lira immediately helped me out. She was knowledgeable and extremely helpful. Got home and tried to migrate the phone to the account and hit the wall. Was on with a "live agent" or should I say agents ...& it was awful!! Came back to the store and Marcus got the job done! When we left the account was updated correctly and the new phone was ready to go! HIGHLY recommend the staff here! They are friendly, knowledgeable and so kind!!”
“Went in to the Concord store and this will be my go to store even if its out of my way. The staff was amazing the store was clean. Alex was awesome with helping me port 4 numbers over and explaining everything.”
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“Iphone stopped charging, so I visited Boothwyn's T-Mobile, fully expecting to spend at least a $1,000. Julian looked at my phone, and knew exactly what the problem was. He took a paperclip and cleaned the bottom of it.I couldn't believe how much dirt he got out of it. He didn't charge me a dime.I know exactly where I'm going for ANY future cell phone issues! Julian's the best!!”