“I was told last minute that the bank I had been with for 10+ years had been sold to a bank that is horrible to say the very least. I have approximately 10 days to get all of my money out of said account and move before the merger or it goes to this other awful bank. I started googling banks in the area. Trumark came up and I looked at reviews and asked around and they seemed like the perfect fix. I applied online and found out it would take DAYS to get an answer, in my time crunch, I don’t have that kind of time. I went into the branch on 113 in Downingtown. I was immediately warmly greeted and sat right down and got the process started. Meanwhile my toddler, who is a toddler and never stops moving. Was clearly bored, the women employees there took her right under their wing so I could get everything done with the least amount of stress as possible. They let her sit in their chairs, gave her a lollipop and played with her. As a mom, this means so much to me. They made the whole stressful process so simple and seamless. I will forever recommend this bank and branch to everything I know. 5 stars isn’t enough. Thank you.”
“FMCU in Downingtown has been great. I have power of attorney for my father, and they helped me get access to his account to help pay for his care and bills. Every experience working with the Downingtown branch has been positive. I am opening an account for myself, and my son based on my experience.”
“We have been using Citdel for many years and find them helpful and reliant. their savings rate is good and personnel are very cordial and knowledgeable. We appreciate all they have to offer for both savings and services.”