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“The sales manager Kyle was extremely helpful as we changed and added a line to our account. I have not had service so thorough in a long time. He made this a very good experience! Thanks”
“Owen took care of my needs. He was very knowledgeable, and efficiently took care of my needs. Also had a great personality. I highly suggest going to him for your next purchase!”
“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“Selwyn has been outstanding in helping this frustrated cell phone user. We cannot compliment him higher than top of the line outstanding. He has been a credit to your company!”
“The customer service was absolutely terrific. Olimpia helped us find the best deal on my wife's new phone, and helped us every step of the way through, genuinely amazing!!!”
“Geoffrey M in the Cranberry store is AWESOME! So personable, knowledgeable and efficient. He is a pleasure to interact with and made sure to answer all our questions and even followed up once we left the store to make sure everything transferred to new phone. Another customer entered the store while he was helping us and they requested to wait for him. I think that shows what an incredible asset he is to the AT&T team.”
“Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!”
“Jojo was spectacular! This was hand-down, the absolute best experience that I have ever had with an At&t retailer. From the moment that I showed up, she was professional, patient, and didn't judge me with the many times that I changed my mind. If you are looking for a new phone and need to see someone that will take their time out to show you how valuable your time is to them, come here and see Jojo! Also, a big shout out to her manager ?”
“This place is SO good! Raj is the best at fixing anything and quickly. Get a little shopping done and a fresh screen while you multi-task. He’s reasonably priced and honestly the only place I take ALL of my electronics to. Located INSIDE Walmart!”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“Had such an amazing experience here, Abdul helped me out when I was in need of a phone, I showed up 15 minutes before closing due to me working late and he stayed until after 8 with me helping me set up my new phone. He was very friendly and personal. I am so thankful he was willing to stay late and help. I couldn’t ask for better service!”
“Thank you so much for helping me out, senior citizen. Still need still help with cell phone and laptop.There was a nice young man at this cricket store, and he really took patience with me, thank you very much.”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“The tech solved a problem with my Apple Watch in 30seconds that 2 trips to the T mobile store couldn’t figure out. They also fixed our IPad screen at a reasonable price.”
“They gave me an appointment 2 days after calling and when I arrived the repair was very quick, then they did a follow up call to let me know that if I had any problem with the front glass they would take my car for any repairs. I highly recommend them.”
“After 2 years of getting poor reception with Verizon, I finally decided to make the switch to AT&T and choose this store on McKnight Road near the Seibert intersection in the North Hills area of Pittsburgh. I was so lucky to work with Stephen there! He is extremely knowledgeable about the products and services available and gave me great advice! This was a very smooth switch to AT&T and I'm very happy with the service and new tech that I purchased. My phone reception has been amazing now and I haven't had any of the issues O had with. Verizon. I highly recommend this store and Stephen!”
“Kayla at this location is a rockstar. I came in today with issues with my hotspot and she handled myself and 9 other peoples separate inquiries all at once. She is an asset to this retailer because she certainly should’ve had help with her and did not. Still handled everything with grace and ease.”
“Went to my atandt store could not do what I wanted but Adrian helped me out and was able to delete what I wanted he did a great job and very fast. He's the best”
“I am very old customer with Boost Mobile. I went this location and upgrade my phone , the rep is very helpful.and he transfered all contacts, pics , emails etc .I love this location.”
“The people were extremely nice and very helpful, especially Dylan, Ken, and James. They answered all our questions and offered us the best options for our needs.”
“I ordered a phone online Thursday night, it was ready to go early the next day! Josh was super helpful in helping me to get everything set up, too. I will never go to another location.”
“We met with Tia today at the Ross Park Mall store and let me tell you....best customer service ever! Not only was she kind and funny but she was so helpful and patient when we couldn't remember passwords and info to log into our teens phone. If your a tmobile customer go talk to Tia. Working with her was a breeze and made the stress of getting a new phone easy!”
“⭐️⭐️⭐️⭐️⭐️Very good service by the gentleman here. Best metro store ive ever visited. No extra charges, no hidden charges very reasonable and top notch service by the guy working here.⭐️⭐️⭐️⭐️⭐️”
“Sim card in 2 year old phone stopped working on Memorial Day-OH NO!!! But Micah was working at this store and saved the day! He quickly, professionally, and completely diagnosed and fixed the problem in about 15 minutes start to finish. AMAZING! He joins the gang of courteous and knowledgeable T-Mobile staff with whom I've had the pleasure of working.”
“Had a really positive experience getting my plan changed around and selecting a new phone today at this location. Danielle and the other staff were patient and helpful and offered great customer service.”
“Teni is incredible helpful and knowledgeable. The assistance she gave to my wife and I was above and beyond. We are so happy with T-Mobile and we also switched to T-Mobile internet for our home 2 weeks back and it has worked so much better than our previous internet provider.”
“I can’t express enough how grateful I am for the above and beyond assistance provided by Geoffrey C. at this location! This wonderful employee gave me his personal number and helped me after hours and on his days off to get our 3 lines transferred over from another carrier! Who does that? And I’m talking about multiple days and hours spent when one phone that was shipped out of state had some issues. Geoffrey swooped in like Superman and handled everything with a smile, making jokes to help alleviate tensions, and with the determination of a dog with a bone to make everything just right!
Thank you for all your help, Geoffrey, you deserve a raise and I hope this small token of my recognition helps in some way. You’re the best! 5 ⭐️”
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“Jay is the best! Patient, determined, a lateral thinker. Came to him with a tricky situation and he not only solved the problem, he generously gave me an old device when mine wouldn't work at all! Stellar”