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“Amazing!! Chrissy made my shopping experience so easy and wonderful. Super duper friendly, knowledgeable, helpful, and accommodating. The products themselves, as always, are very comfortable and high quality. Will definitely be coming back!”
“Exceptional clothing of all kinds, from casual to formal… knowledgeable associates who know you and your wardrobe come to your home - and will have you looking your absolute best. Tom James removes all the pain points associated with purchasing quality clothing. Highly recommend Tom James and my personal associate Ben Morreale.”
“Service - Trevor was absolutely awesome! I only asked him to try on about 15 different pairs of shoes 😁 and the entire staff stepped in to assist.
Selection - Great selections to meet a variety of different occasions.
Tell Trevor Rick from Google says hi!
Enjoy!”
“I have been in the KOP store several times and finally decided it was time to purchase a few shirts. The fit was spot on. Not being the tallest guy, they fit perfectly and the quality of the shirts is on Par with other major brands such as Ralph Lauren for an example.
What was the best part was the attention the staff showed. They took their time, making sure I was comfortable in the size and the cut of the button ups (slim vs regular).
The manager (Violet) was a pleasure to work with. By far the best experience shopping I have ever had and Violet made sure that all shirts were steamed as I had mentioned I was going to dinner that night and was unsure which of my awesome new shirts I would choose.
I recommend taking the time to at least walk in the store and give them a go. You won’t be disappointed.”
“We love L. L. Bean. It’s been a destination we frequently shop. They had great collection and some promotions.
The store was clean, the staff asked if they can help without being pushy; which is appreciated.”
“Mr. Shawn is an expert at providing amazing customer service and giving style advice. I honestly wish I could hire him as a personal stylist. 100/10 I would highly recommend.”
“Dont go to the back of spencers they said haha. Awesome place. What hot topic dreamed to be. Theres alot fo geeky stuff, knick knakcs and all sorts of merchendise. The kinky stuff in the back is a plus too. If you like anything from pop/ sub cultures theres bount to be something you like here.Staff was super nice and kind, i wish we had these in Puerto Rico.”
“I had the absolute best experience tonight. I was shopping for my trip and Lee (normally works in anthro) went above and beyond, helping me pick out stunning pieces i can mix and match. It was like shopping with a bestie! I spent a bit more than planned but im so happy with everything I ended up with. Sometimes you gotta treat yourself!! Cus life is ROUGH. But being in free people, its honesly such an escape. Been shopping here for almost 2 decades. I had the most fun tonight! So excited to wear these clothes in Europe!<3”
“I rarely review stores online but…Absolutely an amazing experience when I first walked into the door. By far the best hot topic I’ve ever been to. The staff members are very considerate, very helpful, and very kinda and friendly. They really hooked me up with a discount. 10/10 recommend. And thank you to the amazing female staff members who helped me and my friend group when we were being harassed.”
“So last week I called the Kate Spade store and asked the woman there if I could purchase a sunglasses case because someone had given me a nice pair of their sunglasses and I didn't want them to get damaged because I didn't have a case. The woman I spoke to told me they didn't have any spare cases so I asked if I could purchase a dust bag and she said yes. Once I got to the store the woman surprised me with a brand new case and she gave it to me no charge. What an absolutely kind gesture 👏 I didn't catch her name so I hope this post finds her because she absolutely made my day. What wonderful store associates!!! They made a customer for life!!! Again many thanks. Even a small gesture like that can uplift someone's day!! Kudos to them!!!”
“I had such a wonderful experience shopping at Francesca’s thanks to the amazing associate, Sarah! She made our shopping trip so pleasant and fun from the moment we walked in. My daughter had never shopped at Francesca’s before, but Sarah’s warm personality, helpful suggestions, and attentiveness completely won us over. Thanks to her expert eye and great sense of style, my daughter left with five new outfits she absolutely loves! Sarah’s suggestive selling was spot-on without ever feeling pushy. She made us feel welcomed and truly cared for—definitely the kind of service that makes you want to come back again. Thank you, Sarah!”
“I visited this store and was helped by an associate named Jenny. she was so polite and helpful with questions about where things were located around the store and letting me know that they could always order items for me.”
“My kids love coming to Nordstrom! They always enjoy looking around and finding something they like. The store is clean, organized, and the staff is always friendly and helpful. Shopping here with the kids is always a nice experience.”
“I met a sweet and endearing young professional. She provided great customer service and she was well informed. I AM excited about going back to increase my Style. Come and meet Alayna, she will make you feel so WELCOME!”
“Very nice shoe Quality, and nice accessories. Bought a leather jacket a few years back. Still wears great leather has worked in perfect. Some items might seem expensive but it's well worth the Quality. Like I always say if you have it buy Quality it wears better and last longer.”
“Absolutely stunning collection of Islamic clothing! I purchased a 3-piece set from here and it’s truly gorgeous - I've received so many compliments. Thank you so much!”
“I have been purchasing Robert Graham shirts for my husband's holiday present for several years now. Just found the store at King of Prussia. I did not know this brand was now making woman wear, Oh dear. I love the staff at this store! I see a lot more money being spent here in the future!”
“My husband and I are Van lovers. Van sneakers, Van socks, Van clothes. We shop at the King of Prussia Van store often, too often, lol! We want to give a huge shout out to Raegan. She is the absolute epitome of what Customer Service should be. She always meet you with a smile, a kind word and suggestions for new sneakers or whatever is the latest trend. I think the Van store is extremely lucky to have an employee like Raegan! Thank you for being so awesome Raegan. I would also like to thank, Joya, she helped us this Saturday and she was amazing!”
“Got a new pair of jeans here. The sales associate was so sweet and patient helping me make my decision. They have a lot of different lengths, cuts, and denim colors to choose from. I ended up choosing something outside of my usual comfort zone with the encouragement from my sister and am looking forward to wearing them!”
“First of all I’m not a fan of KOP mall 99% of the time, but my experience at this store will make me come back just to shop here!
The store is super clean and well marked and organized. I purchased a quarter zip and a long sleeve heavyweight tee, and while checking out the cashier let me know the price was cheaper on their website and asked if I would like her to price match it! Was very nice to have such a helpful friendly sales associate! Will return to purchase more from this location.”
“Great experience at the store — Albert was very helpful, patient, and knowledgeable. He took the time to walk me through different options and made the whole process easy. Highly recommend!”
“I have a few EF tops, but went on a mission to find “bottoms” that fit. Dragged my husband to KOP today. After receiving zero help at Nordstrom, walked into EF… WOW! We received top notch service from Rose! Walked out with 3 pairs of pants/trousers and 2 sweaters. I cannot say enough positive things about the quality, but more importantly, the level of outstanding service! A ++++”
“Jonathon was great, very friendly, not pushy at all but helped me find the perfect sunglasses. If I find myself in the market for anything else from here, would make sure I go to see Jonathon again!”
“Stephanie and Bonnie were outstanding, helpful and very professional. I was at the KOP store today. Beautiful store with great people and great selections. Always makes me happy to go to Talbots.”
“I had a fabulous experience with this store and working with Maria ! She is wonderful! She knew I wanted a bag and was not well enough to get to the store and she was so kind and had everything packed up and shipped out to me so I wouldn’t miss it. It was packed so beautifully and she was so kind. Every experience at this store is fantastic ♥️”
“My sister purchased a pair of pant from the one in Springfield mall but when she got home the zipper was broken so we went to KfoP a d returned them and found the same pair without a broken zipper.”
“Reece was an awesome waiter, he made our experience exceptional! The food definitely was a cut above mall cuisine. The atmosphere was great, there was live music too! The entire concept of this establishment is ingenious. My husband was never so happy to take me and his mom shopping while he enjoyed a few of his favourite adult beverages. We can’t wait to do it again!”
“Absolutely love the Vineyard Vines store at King of Prussia! Every time I walk in, I’m greeted with such warmth and kindness. Jeff, Kristen, and Selina go above and beyond to make the shopping experience incredible. They are friendly, helpful, and genuinely care about helping you find exactly what you need.
Jeff has a great eye for style and always takes the time to point out pieces that fit perfectly. Kristen is so sweet and attentive, making the whole process feel fun and effortless. Selina is just as wonderful and upbeat, adding to the positive vibe every time I visit. They even pick out things that work perfectly for our whole family and we always end up buying them! I honestly don’t even want to shop anywhere else.
The store itself is bright, beautiful, and cheerful, but it’s truly the team that makes it exceptional. Jeff, Kristen, and Selina make you feel like you’re shopping with friends who want the best for you. They’re the reason we keep coming back. Highly recommend stopping in for not just great clothes, but an outstanding experience!”
“Love Jcrew! Today i purchased shoes, 2 sweaters, and 2 tops… may have bought more if a human had even offered to help me! Very disappointed in level of service!”
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“I couldn’t be more pleased with Joe and Larry for their outstanding customer service and commitment to standing behind a proven product. I experienced an issue with my 0211 ST irons that was technically out of warranty, yet they went above and beyond—working directly with their team in Scottsdale to resolve my unique situation. I absolutely love the irons I was fitted for a couple of years ago, and my entire experience—from the initial fitting and sale to the post-purchase support—has been nothing short of exceptional. Thank you from the bottom of my heart ??”