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“Great experience Raymond took care ofe with what I needed!! Very professional and explained in detail of my payment and purchase once again thank you Verizon in Pittston, PA”
“Michael was very helpful. He went above and beyond to help us out with our new phone. Michael and his staff were all very courteous and efficient. We had no appointment, Michael was on his way out for the day, but he stayed and took care of getting us a new phone and also got it all set up for us. I would like to say how much We will highly recommend the Wyoming location to our friends and family.”
“I needed some phone advice & learned a lot from Dev @ the Clarks Summit store. He took care of a new screen saver I needed and educated me on all the current phone plans available. He was professional, considerate and patient, listening to my needs and concerns. He was trained well and understands what customer service really is. I’ve been with Verizon for approximately twenty (20) years and I Thank you Dev for another great Verizon experience!”
“Trish provided us with excellent service today. We had someone who needed a new phone and she explained everything about this new phone that was being purchased went over the bills and this new person's gonna see on their monthly bill and we thank her for all of the things that she did for us today. She did do an excellent job and we thank her.”
“Had a really solid experience at the Verizon the staff was friendly, efficient, and knew exactly how to help.
Everything was handled quickly and clearly, which made the whole visit easy and stress-free.”
“Brought my phone in after dropping a 10lb weight on it. Screen was completely cracked and not working and they gave me an incredible price and fixed it in under an hour. Super helpful and very cordial would absolutely come back her again for any issues.”
“Simple and affordable. Mike was very helpful, knowledgeable, and just downright damn good at his job. I am not very tech literate and he handled everything and made it fast and easy. Wouldn't go anywhere else for a phone after this.”
“I just got off phone with a guy named Bob , This guy was the absolute best customer service person I have ever had, he was patient, very knowledgeable, and incredibly helpful. I was not planning on buying a phone or switch to Boost, not at all, I was just shopping and comparing.However, after speaking with Bob and the options he laid out and the awesome deals he was offering along with the top-notch service I felt very confident in going with one of the deals he offered, I'm getting a better phone than I have now and he has best accessories all the phone,best place ..”
“I am Cheryl Lazor and my experience at the AT&T store in Dunmore, Pa was exceptionally good ! My salesman Conner helped me out and answered all the questions I had he even showed me how to transfer my data from my old phone to my new phone and stated if I had any problems I could call him! I was able to transfer with no problems and I love my new phone!”
“Had a great experience at this T-Mobile store. The staff was friendly, knowledgeable, and took the time to explain all my options without rushing or upselling. Everything was handled quickly and smoothly. Definitely appreciate the excellent customer service—this is how it should be done.”
“From the first time I went to that store, I received excellent service. The three of them, Jessika, Abigail, and Addison, answered all my questions, always kind and super attentive. I highly recommend their work; every time I come, I leave the store satisfied.”
11AM - 8PM
100 Viewmont Dr Mall 842, Scranton
Mobile Phones
“I am so happy that I signed up for TMobile. My main reason was Bao. He was absolutely fantastic. He knows his stuff. He also went out of his way to come to my house to help with a minor problem. He got us all up and running. THANKS BAO!!!!!!!”
“Had a great experience with Jah’s service! He hooked us up with a new phone, better service and helped us with our Direct TV. Very knowledgeable and professional. We drove an hour to this store, well worth it. Thank you!”
“I was a Verizon customer for 15 years. I decided to switch T-Mobile during one of their promotions. I called the 800 number to open an account. During this promotion, I was offered an IPhone 17, and the payoff of my current phone. I was told by the representative on the phone that T-Mobile will take care of my remaining balance. Nearly a month later, I still have a phone balance with Verizon. There was an issue with processing and I was not made aware. I was told to pay it off and they will reimburse me personally. I am extremely thankful for the T-Mobile store in Pittston as they guided me through this entire process and provided the highest quality of customer service. Hunter, store manager, has gone above and beyond for issues neither he nor his store created. If you are considering opening an account with T-Mobile, please do yourself a favor and GO TO THE STORE IN PITTSTON. Do not call the 800 number to open an account.”
10AM - 8PM
277 Mundy St, Wilkes-Barre
Mobile Phones
“Stopped in to get a new phone and i was greated by very friendly and helpful Chelsey D., her and the whole staff there was very helpful and willing to help. I walked out with my new phone and feeling happy. Anytime you purchase something and your bill goes down, its a good day. I think AT&T in Dickson City needs to learn from them. Thank you Chelsey!”
10AM - 7PM
101 River St, Scranton
Mobile Phones
“I called this business for a repair for a cell phone obviously the man that I spoke to was very very helpful he did say if he did not carry the model he would look into it very professional and very pleased I will be I could understand what he was saying to me bause he's American and furthermore he also seemed very accommodating and very helpful you can tell the way he spoke to m to this business”
9:30AM - 7PM
311 N Main Ave, Scranton
Mobile Phones
“Finally a great place with awesome service. They took care of me and treated me like if I were family. The owner is an outstanding businessman who prioritizes his customers and makes sure you come out of there satisfied. They gave me a great deal on my cell phone and accessories. You can truly feel like it is a business that wants to meet your needs and works around you so you can come out of there extremely pleased !Will definitely go back !”
“I went with a friend to see what was going wrong with his Metro PCS cell phone ?. He found out that he had his WiFi on and he didn't need to have it on in the first place.”
“Great work Mrs Shaila Bratton. For anyone looking for the best Expert trader to invest with should reach out to Mrs Shaila Bratton. Her company has proven to be the best trading company. I just”
10AM - 7PM
31 Bear Creek Blvd, Wilkes-Barre
Mobile Phones
“Good clean store, the guy in the store was super helpful and even helped me get setup with a case and new phone after switching from boost. Would definitely recommend this store.”
“I had a great experience, the store attendant Stephanie help me out greatly. She got me the best phone for the right price I recommend the store and Metro to everyone.”
“I went with my mom, and she initially had some issues, but it resolved itself. The service still needs to be more aware of personal information on shared accounts. Hopefully, my mom can get everything settled correctly eventually, but we think it may take jumping through some unnecessary hoops. Update: She got help and they sent her a newer device; they also changed the number for her since she was getting 20-50 spam calls a day. It turned out ok in the end for her.”
“They were the best to deal with. Got me and 3 more phones hooked up within half hour and working. So simple and painless. There as no pressure for extra stuff and very informative. Every question answered.”
“I had a fantastic experience with Denise at this location. She went above and beyond to help with my account. Very friendly, knowledgeable, and didn’t stop until she found a solution! Super appreciative of her help! Highly recommend!”
“great service here. Drew spent about two hours with me transferring my data over to a different phone when i had no idea what to do. didn’t make a sale but gave me the time of day anyways. very thankful for the support here at this location.”
“I recently visited an AT&T store and was treated well. The technician sorted out my son’s phone with ease. We used to be on a prepaid basis with 3 lines. Now They have us set on a normal plan including home internet we decided to let the cable company go.Samething is always on or nothing at all so we decided that just paying for the internet and go to app based tv stations is the smarter play. The cable company is just so expensive and you don't even get the channels you want and give you what you don’t want or need all because it’s included in a package. So the guy the helped us set everything up so phones and internet with 1G plan was the way to go. So happy to be getting rid of the cable company,good bye cable bill. Thanks AT&T”
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“Kassandra was very thorough and very pleasant to work with! She put maximum effort into helping me and making sure everything was perfect. I was completely happy with the experience and I am thrilled with my purchase!”