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“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”
“Last week I went into the store to upgrade a phone on our account. Trevor was our sales associate in the Bensalem store. He was wonderful in answering all our questions that night, so we decided to upgrade another line that same night. After that pleasant experience we went yo see Trevor again but at a different location (cause we only wanted to deal with him). We then upgraded two more lines on the account. If anyone is looking to shop Verizon for service I would recommend they see Trevor. He’s straight and too the point, and not someone who will give you the run around. Kudos to Trevor for making getting new phones (something that’s just as bad as buying a new car) a wonderful experience. We appreciate all his help and patience with us.”
“Sumith was so very helpful with my Apple Watch purchase and showing me how to use it! He was very pleasant and professional! I would recommend him to others! Elizabeth Koch”
“Great store! Muhammad was a huge help. Very knowledgeable, nice and cordial. He was clear and concise. He helped fix quite a few issues I had with my bill and my plan and saved my business as their customer! Recommended. If you’re in the area and need att help, check this location out and ask for Muhammad. You won’t be disappointed.”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“Best Verizon store I’ve been to hands down. The team here is incredible. Knowledgeable and you’re in and out. Won’t go anywhere else.”
“Last night my husband and I stopped in the store to switch my phone over from T-Mobile to his plan with Verizon. After we arrived, we were quickly greeted by SteveN. He was so friendly, professional and knowledgeable right from the start. He went over our plan, phone and financial options in an easy to understand way, without ever making us feel like he was just trying to sell us something. While we were waiting for the data to transfer to my new phone, he was easy and fun to talk to which made the wait go by faster.
If you need to go to Verizon I definitely recommend requesting SteveN for a smooth, knowledgable, quick transaction!”
“Matthew is Awesome just went in for a sim chip swap. I was knowledge with a delightful hello before I took three step in to the store that's a great feeling. Matthew solved my problem and gave my father some great information about his plan he was unaware about. And also has great insight on unique tech products.”
“Bo and Darell Thank you, appreciate your work!!! They stayed over time in store to help me it was so helpful!!!
Really it was amazing service getting very kind and helpful!!! Bo and Darell God bless you guys!!!”
“I have been a customer of this specific cricket store for at least about a dozen years, just because of the top tier customer service that Ron provides every single time I have visited the store.
If you say that you've found a better mobile sales and service representative in Lower Bucks County, then I'd have to question your sanity. ??”
“My husband and I went to Metro by T-Mobile on Bustleton Avenue the sales person Aditi Reddy Sama deserves the highest ratings ever. She was professional, knowledgeable, pleasant, courteous, and the most helpful sales person I ever encountered. She went above and beyond to meet our needs. If there were more stars, I would give her them.”
“I had an amazing experience today at this store. Ozzy did so much to help me. I had a broken phone and I came out with a brand new phone. A very, very happy customer!”
“Today my uncle and I had the pleasure of working with the manager named MIKE. My uncle got a great deal on a phone and case. He was very knowledgeable and quick. I used to work at this location under a different company and it feels good to know there are good people working there. I’ve encountered multiple different locations today that were not helpful and just trying to upsell. Thank you Mike for all your hard work! And we appreciated the water bottles while we waited for his info to transfer to the new device. AS SOMEONE WHO WORKED FOR METRO OVER TEN YEARS, I RECOMMEND THIS LOCATION FOR FRIENDS AND FAMILY. Thanks again Mike! Your an asset!”
“Brian was very knowledgeable and professional. He gave solutions to our problems and found the best deal for our family plan. I will return to this store because of Brian's expertise and customer service.”
“My review is 100% based off my experience with E.
From the greeting, E was pleasant and welcoming.
I initially came to remove my watch from my plan, but due to her friendliness, and her energy in general, I decided to explore my upgrade that I’ve been eligible for for years now.
She thoroughly laid out the entire plan and transaction. The purchase was smooth, and explained extremely well.
E truly deserves to be recognized. I work in retail management, and I was really impressed with her customer service skills.
The whole experience was really nice. Not only was this an exciting birthday gift to myself, it was a much needed interaction with somebody after some recent challenges in life.
Thank you, I wish you the best, and maybe I’ll see you guys at the store in the near future.”
“Angel was great. He was informative and attentive to not only the customers needs but also mine as a guest accompanying them. Offered great deals (I know it’s selling points) and specified the processes that needed to happen to obtain the great deals.”
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“I had the best experience at AT&T in Newtown, Pennsylvania. The manager Ramon was so patient. He helped me for over an hour pairing my Apple Watch to my phone. There were also two other people that had difficult problems in the store and he managed to help us all.
I can't believe what a pleasant experience this was. Thank you, Ramon!”