United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
140 Brownsville Rd, Pittsburgh PA 15210 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to enhance customer experiences. Despite some mixed reviews, many customers have had positive experiences at the local Post Office on Brownsville Road. Customers describe the staff as friendly, knowledgeable, and helpful, with specific praise for employees like Keith and Edwin. The location is praised for its convenient street parking and quick service, with one customer noting they were "in & out in a jiffy." While there have been some issues reported with mail delivery, the staff has been responsive in addressing customer concerns. Overall, the USPS location on Brownsville Road is viewed as providing good service and a positive customer experience for many in the community.
Most Recent Reviews
September 2025
I came in here yesterday afternoon for the 1st time to mail 2 packages, one of which was heavy. Keith at the counter was super nice and helpful, offered me suggestions to get the best rates without compromising the delivery time. At the end the saving was miniscule but his goodwill went a long way.
May 2025
Above and beyond service I can’t spell her correctly and I don’t wanna butcher it but the manager on staff is amazing and I don’t care what her wage is she needs paid more! Tracked down my packages that got delivered wrong and delivered them to me even after they had closed she needs a raise USPS!
May 2025
I cannot understand how this location is rated so lowly. Every time I come in, they are the friendliest people I've ever met.
More Comments(87)
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