“Ace Hardware is my go-to store for just about everything home improvement related. The store is always clean, well-stocked, and easy to navigate, but what really sets it apart is the staff. Every time I visit, I’m greeted by knowledgeable, friendly employees who are more than willing to help — whether I need advice on a project, help finding the right product, or just a second opinion.
The selection is surprisingly broad for a neighborhood hardware store — from tools and paint to plumbing, electrical, lawn care, and seasonal items. It’s the perfect balance between a big box store and a local shop, with the added bonus of great customer service.
Whether you’re a DIYer, homeowner, or just need a key cut or some hardware in a pinch, Ace is dependable, quick, and always a pleasant experience. Definitely five stars!”
“We had gotten our grandson a hover ball for Christmas there. They had it outside the other day and the wind took it, they were unable to find it. We came to your store yesterday in hopes of finding another one. I stopped one of your employees, I believe his name is Devon, and asked if you had any more. He told us to check the clearance in the lighting department. We did, but unfortunately there weren't any. As we were leaving that department he came up to us with 2 hover balls and said he had found them in another place. He went out of his way to help us make an 8 year old boy's day. Thank you Devon for your kindness you are a true asset to Home Depot!!”
“Update: Adding a star back for the outstanding help Andrew gave us today. He showed us the two different locations where they kept area rugs and stayed with us the whole time so he could look up on his phone which items were in stock in what sizes. So helpful.
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Minus one star for having the part I needed in an unlabeled box, along with a hundred other unlabeled boxes, atop an 8' tall shelf. Fortunately staff member John helped me find it and brought a rolling ladder to retrieve it for me.”
“It's a great place to buy tools at a reasonable price. Especially if you're only going to use them a few times. Also I find that they are very helpful and helping you find what you want”