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“Amine Afakhri at Fairview Ernest was very helpful throughout the whole process. I came in not knowing much about exactly what I wanted, and he took the time to guide me properly and make things simple. He helped me find a suit that fit what I was looking for and made sure the tailoring was done the way I wanted.
He was patient, professional, and easy to deal with. On top of that, when I came back, he remembered me and helped me right away. Overall, really good service!”
“I have issues with needing shoes that provide a lot of ankle support. Sean was absolutely amazing. He was knowledgeable, patient and did a wonderful job finding shoes that were perfect. I highly recommend the store and Sean.”
“Needed a strap on my back pack sewed on. The gentleman who served me was courteous, knowledgeable and skilled. He did a perfect repair job on the spot and for a very reasonable fee. I’m thrilled that I can use my bag for my trip today. Thank you sir for a job we done ! Highly recommend!”
“I bought my first pair of HOKA shoes here and had a great experience. Before coming to Running Room Pointe-Claire, I had visited four other shoe stores at Fairview looking for the right pair, and the biggest difference here was definitely the service.
They really take the time to help you find the right shoe for your feet. They visually analyze how you walk in each pair, explain what they’re seeing, and make recommendations based on how the shoes actually fit and support you rather than simply selling you a pair.
I really appreciated the attention and personalized service. If you have foot issues or simply need some extra help finding the right running or walking shoes for your feet, this is definitely the place to go in the West Island.”
“I went to this store and had to return and buy back 3 shoes for 3 times, and Cynthia was very supportive and helpful and always very nice and happy to help me and she was also very fast st her job.
She was awsome💫”
“I had an amazing experience at Softmoc thanks to Courtney, she listened to my needs and I couldn’t be happier with my new pair of UGGS! Definitely my new go to shoe store”
“Some people criticize young people for not providing good service, but think again. There is a young man in this business with the first name Abdi, who stands out by offering extraordinary customer service.
Abdi, thank you for your professionalism and your rigor.”
“The lady who served me at the cash register was so lovely! Lily was an awesome help and made my shopping experience at the store worth it. I’ve worked retail for years and I know a kind and talented worker when I see one.”
“Would like to give a shout out to the wonderful staff Howard and Sigalet. They were so sensitive, understanding and supportive of a a new customer (senior's) visit. They went out of the way to ensure comfort, even meeting them at the door and escorting them to the store. The senior loves the shores and the staff! 10/10 All the recommendations were true, please go here , it's a wonderful owner-run business where they truly care about you!”
“Very friendly and patient, very welcoming and not over bearing. Super helpful. Made me plan my next trip with my daughter. We left smiling. Great prices too. But the staff is what makes your shopping experience easy.”
“Great service from the staff. Placed an online order in a different store but the shoes I ordered were not in stock anymore.
I called this location and they made sure they had it and confirmed to me they had my new order ready. Since this particular store is about 1h drive from my place, I really appreciated the time they spent to ensure I didn't drive for nothing.”
“Came in a few days ago and had such a great experience. Had help from Jaime (highly recommend), he was super helpful, speedy and friendly. Great customer service!”
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“Noemi at Sketchers Fairview Mall, Pointe Claire is the epitome of professional and excellent customer service. She is friendly, patient and makes good suggestions. She made our purchase experience comfortable and well informed. Thanks Noemie!”