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“Major phone issues for a few days, dreaded going to the phone store because of the How long it takes. Walked in was greeted by Frankie taken care of. He took care of a few other customers. In the meantime I was out of there in an hour a new phone lower bill great Shop they’re running over there.”
“Love this ZAGG kiosk. I go there every time I need a new glass screen protector. I don’t trust any other brand. The people who work there are so nice and really care about getting the glass protector on my screen perfectly. They also never push me to upgrade to a more expensive protector than I want and are great about giving me discounts as a returning customer. Will stay loyal to these guys.”
“I went to help solve a issue with my phone, and have a new line the guy was very patient. He help understand everything and resolved the issue,and have new service”
“Moh and Fahad at the Broad St in Central Falls,RI gave us one of the best experiences we have had coming into this store. They were SO friendly and SO helpful towards us.They helped us to buy a new phone for such an affordable price. We left the store very happy and feeling like a part of their family. They truly connect with their customers and make us feel so comfortable and at home.”
“Argenis literally left the store to go to another store to get the exact phone my daughter was looking for. The BEST Customer Service I’ve ever encountered at an AT&T store. Thank you Argenis!”
“I always try to work with Ed at the Verizon store. He is really informative and knowledgeable about all products and systems. He makes the visit so much easier.”
“Stopped in today because I heard rumors about the elusive Labubus being sold here. Selection was great, and as much as I would love to gatekeep them for their amazing selection the guy working there today was so friendly and helpful that I had to share! He was assisting another family when I came in but still greeted me warmly and offered me help after they left. 100% authentic Labubus, definitely check it out!!”
“Noah and associates in the AT&T store were professional, experienced and personable. I recommend the Lincoln RI store to anyone. Thank you for everything!!”
“I Spoke to a front desk employee Sid, I needed to transfer my eSIM and into my other phone and my phone was fully dead. It wasn’t charging and I was stressing and my phone was not charging and he went to go fix it and he went to go take out gunk out of my phone and he put it to charge and then it finally worked and then I was in shock and so amazed and so happy and relieved because he fixed it because I thought I had to transfer the icloud data to the other phone still, but it wouldn’t be able to because the phone would need to at least have 60% charge these guys are the best they are amazing at what they do, ima be back for sure if i ever need anything done from them🙌🙏‼Jesus bless them ❤”
“Absolutely wonderful people . I went in to get my son's tablet fix and they did just that . They were very helpful and understanding. Thank you for the help my son was so happy to get his tablet back .”
“Amazing customer service! The staff really took the time to help me choose the right plan and phone, making the whole experience seamless. I left feeling confident in my decision and excited about my new device!”
“OK, so my iPhone the screen cracked went back to replace it spent $126 and now my phone is saying the screen is on recognized. They should know better that they have to use iPhone parts for an iPhone 15 and older and now I’m at the mall waiting for them to open up and they’re late.
So I went back to the mall and I talked to the owner Mike he was very very nice and he fixed my phone costed me another hundred dollars but now my Phone is great and he told me why he was late and I sympathize with him and everything is great. I will go back again. This just goes to show you that just by looking at somebody you don’t know what they’re going through so just have patience. I am trying to learn to.”
“I had a great experience! Jenny helped me and was very nice. She made the whole process of getting new phone really easy. She answered all my questions and made sure I left happy with my purchase. Excellent customer service I will definitely recommend coming here !!!”
“First time ever at this location. I live on Federal Hill and have gone to Dorrance St location for many years. Close to me and in my travels + they have a kiosk to self-pay yr bill without waiting for a rep. That said, I work in Johnston (Killingly St/Hartford Ave) and went to this nearby location because
my 2025 Moto 5G phone got stolen. Went in w/a previously active T-mobile Samsung Galaxy phone and was able to keep my same ph# and activate without my original SIM card for less than $100 including transfer fee, new SIM card + paying my monthly bill. The employee on shift, Dilia, was working alone and had 3 customers waiting when we walked in. All I can say is she treated every customer before me, and then myself included, with the same level of customer service that most companies advertise but rarely actually deliver. I personally witnessed these transactions and was highly impressed with how thorough she was with two older customers that obviously didn't grow up with a cell/smartphone and get stuck sometimes. She made sure they understood the steps she took to help them and that they truly understood and could do it themselves. She listened to my situation and seamlessly processed the activation of a phone I didn't even buy at her store. It was a multi step process with calls to MetroPCS and confirming the compatibility of my 'foreign' phone with Metro/T-Mobile's network with clear and understandable, transparent language and possible complications. In the end, she was able to get me back online for much less $ than I expected and wad totally worth the waiting time. I told her i would definitely be coming back to this store when/if I need a new phone or any issues I have in the future.
Dilia is a top notch employee who noticably takes pride in giving great customer service and helping your existing + future customers and making sure they leave the store MORE than just satisfied. I saw what I know from my own work/life experience as 'above + beyond' the standard service. GIVE THIS GIRL/LADY A RAISE! She's worth it.”
“Jay!!! Thank you so much for getting this problem fixed within 20 minutes the corporate 800 service couldn't the young man yesterday couldn't as well only due to lack of experience..which I'm sure he'll learn under you and Ed's tutelage......
-----you Jay - identified - advanced - and conquered the issue!!!
ZERO POINT ZERO HASSLE!!!
THANK YOU SO MUCH!!!!
Ed is awesome too!! 🎊 congrats on the baby!!!
Xo
Lance”
“Checking out the prices of the phones they do got pretty good phones there to tell you the truth I already got a phone back just in case mine's break I know where to go”
“I’ve had At and T for 10 years, and I almost cringe every time I have to visit a store because I never know what I’m going to get. But I will tell you, Michael in this location not only knows the products and services and can multitask like a champion, his attention to his customers and ability to provide excellent service while keeping it real about what to expect is quite impressive. Because of that, I am writing my first ever cell phone carrier review. Kudos to you Michael! Keep up the good work!”
“A few weeks ago, I went to cellular mobile services and Met Stephanie we talked about the phones specially, the one I needed. I went back yesterday and purchased my phone with Stephanie. She was amazing. Listen to what my needs were and wants. Her customer service was impeccable. I highly recommend anyone who’s in need for a phone or any services to go and see her. It was a pleasure. Five stars to Stephanie.”
“Daniel, where do I begin with his customer service? I came here, hoping that I could buy a new phone not knowing what to expect and to my delightful surprise he was able to get me a iPhone 17 for $69. I wish I was lying because it sounds dramatic, but I’m using this to write the review before I leave the store.
He was also able to transfer over everything and under 20 minutes. Highly recommend thank you so much!”
“Thank you very much for the patience and time spent helping my father with his phone and service. As a customer since 2012 the customer service he received at the admiral st location was 10/10. highly recommended for your new and old phone help!”
“Tony is a great guy and very helpful! They sell home internet there now. Perfect for my smart TVs and other wireless devices. Works perfectly and is a great price!”
10AM - 6PM
1191 Post Rd #5, Warwick
Mobile Phone Accessories
“I have used their services for both phone and laptop. Rory is very knowledgeable and a great tech. If you have a tech problem this is a wonderful reliable place to get help. Highly qualified and recommended.”
“Ryan was very pleasant as soon as I walked in . I addressed my concerns and he fixed the problem under 5 min . I left a very happy costumer. We'll come back to this location for all my atnt needs .”
“I brought my phone in for water damage and had a bit of a rough start with a screen replacement that started lifting completely off the phone, overheating, and showing white spots after just one day. I brought it back in and the second technician was great he swapped the screen again fast and actually fixed the issue. My phone works perfectly now. Shoutout to the staff for being nice and handling the redo so professionally!”
“Came here today for a new phone jose's customer service skills were on point!! And greatly appreciated how things were handle getting a new 1 highly recommended...the elmwood location has nuttin on this location customer service skills are always noticed and thank you for giving my daughter a balloon”
“My phone's screen was broken so I took it to get repaired. They didn't have mine right away but they told me the price and that it would take 3 days to get therer and it did! Got my phone fixed in about an 1 hour. My phone was low on battery so when I came to pick it up they were charging my phone. Also since I had already pre-ordered my glass screen protector I had it with me and they gladly helped me put it on. Best customer experience ever! Thank you so much!”
“Amauri has one of the greatest customer service skills i've ever seen in a while. lad knows how to keep his composure in stressful situations, and takes care of business, Thanks man! cheers!”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“They replaced my smartwatch battery for a good price with a battery I brought in even after I stripped the screws trying to do it myself. My watch is still waterproof and I can wear it in the pool.”
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“I brought my android phone here for a repair and they did an amazing job! The service was quick, professional,and everything works perfectly now. Highly recommend”