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“The North Providence branch consistently demonstrates exceptional customer service, building rapport and exceeding expectations to ensure client satisfaction. This contrasts sharply with a previous negative experience at the Pawtucket branch, where unhelpful and disrespectful staff resulted in service termination. Consequently, I strongly recommend the North Providence branch.”
9AM - 5PM
430 Central Ave, Pawtucket
Banks
“I came to TD bank twice and I had a pleasant experience.Thank you Barbie for being very patient and understanding. Come see Barbie Im giving her a 5 Star for customer service. We need more customer representatives like you❤️”
“I'm just sharing the start with citizens Bank. I love citizens Bank very much but I wish they reconsider and bringing the drive up when they're back. I think it's more secure More secure if they brought the drive up when the back. I missed that so much. I think they should reconsider that if they ever think about it again. I don't see nothing wrong with that. Thank you. This is just a thought of mine. Thank you!.”
“This branch has always had very nice staff. I have often gone to this branch even though it is farther away from me than the Newman Ave in Seekonk branch because I can count on getting a nicer teller or customer service representative to deal with. Thank you - it matters!”
“I've been with this bank for just over 4 years and have seen a lot of faces. Not a single problem in those 4 years. Everyone has been top notch. Probably one of the best banks I've been with in all my years.”
9AM - 4PM
409 East Ave, Pawtucket
Banks
“They go above and beyond to take care of your banking needs they even ask if there are any problems to be resolved. However it does seem like the tellers have their favorites. I guess that is like anywhere else though. The more you go the more they like you.”
“My regular bank branch. I go usually during the day once a week or two and usually a minute wait longest for a teller. All very friendly and courteous. Never a mistake or problem.”
“My neighbor just had some complicated transactions to complete at the Pawtucket location. Lily’s customer service was phenomenal. She displayed professionalism, very friendly, and patient.”
“Today, I attempted to create a user profile on your site as I financed a car with you through the dealership. That said, I received an error message even though my info was valid. I called and spoke with Marleny. She was able to determine that I couldn't create a new profile as I had an old profile with Pawtucket Credit Union. Thanks Marleny !!!”
“I am very pleased. Daniel was very kind and helped me with everything. Also Sharon and Diva were a great team, all 3 of them. The branch was very clean and organized. I recommend them 100%. They were very attentive. If I could give more than 10 in score I would give 20 + thanks Dan”
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“I had an amazing first time experience with a credit union! I worked with Javier and he was so friendly the entire time, super knowledgeable as well. I would definitely recommend it, easy online banking, great staff, and good benefits.”