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“Love this bank . They are all so helpful always. Jen waited on me at the drive thru window today and super pleasant and very helpful. I give 5 stars everyone is always willing to help and very pleasant”
“I had an amazing first time experience with a credit union! I worked with Javier and he was so friendly the entire time, super knowledgeable as well. I would definitely recommend it, easy online banking, great staff, and good benefits.”
“I have a car loan with this bank and I went in to pay my loan and they gave me a better experience than I thought not only did they solve my issue I got an even better offer and was approved instantly she was so nice and pleasant and walk us through it all Great Job ?”
“I've been a member for years and love this place. Friendly, personable and knowledgeable. They've worked with me on a variety of financial things over the years and all interactions have been positive. Highly recommend.”
“Angel is an amazing person- he worked and researched to help me with a payment issue. I came in the next day and he was still checking! How lucky we are in Warren to have Angel at the bank! Awesome customer service! Thanks, Angel! With gratitude, Wendy”
“I couldn’t be more pleased with my experience with Christine and her team at Shoreham Bank. Christine’s extensive knowledge and high-quality service have truly set her apart as a banker. From the very start, she made each step easy to understand and was always available to provide guidance, no matter the question. Her team consistently upholds a standard of professionalism that makes every interaction feel effortless and genuinely helpful.
Working with Christine has transformed my banking experience into something I genuinely look forward to, and I’m thrilled to be affiliated with Shoreham Bank. With a team this dedicated to client satisfaction, I’m excited for a longstanding relationship that I know will continue to meet and exceed my expectations!”
“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”
“Everyone at this Navigant is SO incredibly helpful and kind.
I was locked out of transferring money from my savings account and both the teller and the assistant branch manager both stepped up and gave 100% to assist me with my issue.
I went in on Saturday and first thing Monday morning the issue was solved. Emily Hernandez was so great to work with and I really appreciated her dedication to solving my problem as well as her follow up communication.”
“Went in with my spouse for help with a loan and got amazing help from Carmen. She was warm, understanding, helpful, and communicative during every step of the process. I’ve had a lot of unpleasant bank interactions and was so pleasantly surprised by this one. I’ve never had a better experience at a bank. Thank you Carmen!”
“A great little bank located in East Greenwich, RI. One location. No drive through windows. ATM outside. Full service inside. The staff is helpful and wonderful. They go out of their way to help you and know pretty much everyone by name. Great rates - in fact they pay more on their checking and cd's than other banks I have seen. They offer remote deposit which our company uses. No more going to the bank and depositing checks. We do it all from our office which saves us time and money.”
“I have had an auto loan for 4 years with Wave and just paid it off, I have zero complaints! Huge shout out to Erika K in Customer Service who has processed my payments every month, she is wonderful and deserves a raise!! Thank you!!”
“I called to set-up an autopay feature. Rayanna provided the necessary information and instructions to set up the account. A very pleasant, professional interaction, and informative.”
“Tony - I cant thank you enough for your hustle and attentiveness to the issue I sprang on you this morning! Washington Trust always goes above and beyond but today I had an issue with our direct deposit and Tony in the EG branch saved my behind. He worked with Cash MGT to get our employees paid day of. I cant thank you enough and big shout out to the entire team! I would chose Washington Trust again and again.”
“This is a wonderful credit union to deal with , everyone that work’s there are very polite and helpful. I would like everyone that work’s at this branch to be recognized for their outstanding service and kindness.”
“My experience at Coastal1 has always been outstanding. From the friendly greetings, to how knowledge the staff is and willing to help, I am an extremely satisfied customer. Gil at the Cranston branch is who I last interacted with, and my experience couldn’t have been better. I will be a life long customer!”
“The North Providence branch consistently demonstrates exceptional customer service, building rapport and exceeding expectations to ensure client satisfaction. This contrasts sharply with a previous negative experience at the Pawtucket branch, where unhelpful and disrespectful staff resulted in service termination. Consequently, I strongly recommend the North Providence branch.”
8:30AM - 4PM
1155 Reservoir Ave, Cranston
Banks
“Very polite staff extremely professional. Sasha and Mariam are by far the best over at this location. Anything regarding business accounts etc ask for Sasha she’s the best.”
9AM - 5:30PM
1090 Charles St, North Providence
Banks
“Jay delivered outstanding service! He handled my refinance with professionalism and expedited the process so that I could close quickly without any issues. I will definitely be reaching out to him in the future. Thank you for everything Jay!”
9AM - 4PM
2975 W Shore Rd, Warwick
Banks
“I've been doing my banking here for years and I think it's one of the best banks I've ever dealt with. Friendly helpful people that work here and always make you feel like you're the only customer.”
9AM - 5PM
440 Pawtucket Ave, Rumford
Banks
“I just came in to get a bank check and I was seriously so touched by the amazing women working the bank today . Not only did I get all the help I needed they were all so kind and helpful I’m truly grateful bc it’s not every day where you’re treated and greeted like you’re a friend or a loved one especially by strangers so for that im very grateful . I had the worst day today and after being helped by these amazing women im walking out of the bank smiling and that means the world to me . They set me up with accounts to help me save and build for my future which I wasn’t expecting to do when I walked in but im so grateful they suggested it bc I didn’t even know there were options like that .It’s 1/10/23 around 1pm , If the bank manger sees this please give those amazing women who helped me a raise or something bc im truly so grateful for my time at the bank today and that’s not normally something you hear every day . I’ll definitely make this bank my go to bank for any needs I may have . Thank you again ladies ! You’re all amazing ??”
“I had a great experience and great customer service I literally was having a bad day and they look stray to figured out how to resolve my problem and make my day better fast service and a lot of empathy I enjoy my experience there.”
“I've had a great experience with Rockland Trust Bank. The staff is always friendly, helpful, and knowledgeable. Whether I'm handling personal banking or small business needs, they take the time to explain everything clearly and make me feel like a valued customer. I especially appreciate their local feel and personal touch — it’s refreshing compared to larger national banks. Highly recommend for anyone looking for a reliable and community-focused banking experience!”
“Washington Trust is a very good bank with great people working there. My experience over the past several years has been extremely positive from the products/rates they offer to the wonderful staff who greet me by name. I would highly recommend this bank !”
“I want to give a shout out to Felipe Gutierrez -Villa assistant vice president Branch Manager at Warwick ave location . I was scammed an he has been understanding an very helpful an very passionate about my stressful situation. We need more people at work place an in this world like him. Thank you”
“Have been with Coastal bank for multiple years. Including my parents. Employees are extremely nice and have never had an issue with them in the past or today. They even helped us identify bank fraud on our accounts without us even knowing there was a transaction we never made. Thank you coastal for your amazing work!”
“Always on top of any issues with my account with the simplest of things to fraud alerts. I have been with them for awhile and it's because they don't have extra fees and the great customer service they provide on a daily basis.”
“Love this bank, I’ve had bad experiences with my old banks. Citizens and Td Bank. I remember when this was Pawtucket Credit Union. Credit unions are better than just a standard bank. No fees,24 hour atm access etc. Meredith is really welcoming”
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“I've been banking at the Riverside branch forever. Great people there. Adeline is exceptionally well-trained and always helpful. She is my 'go-to' person.”