Lake Pajamas in Charleston is highly regarded for its quality products and excellent customer service. Customers appreciate the wide selection of comfortable and soft pajamas made from high-quality fabrics like modal and pima cotton. Many reviews highlight the durability of the pajamas, noting that with proper care, they look nearly new even after many washes. Following care instructions carefully, especially regarding the use of appropriate detergents and drying methods, is emphasized as important for maintaining the pajamas' quality. The store's staff, particularly Jacob from the Charleston location, receives praise for being polite, professional, and helpful, making shopping a positive experience. Customers also commend the store for assisting with special requests, such as selecting the perfect robes for bridesmaids, with quick delivery and follow-up to ensure satisfaction. Overall, Lake Pajamas is seen as a store that offers good quality, comfortable sleepwear and attentive service, making it a recommended choice for those seeking cozy pajamas that last. While the products may not be suitable for everyone due to personal preferences or budget, many find them to be a worthwhile investment that provides comfort and confidence.
Had the most positive experience with Jacob from the CHS SC store- very polite , professional and went out of his way to insure that I received exactly what I was looking for! Can’t wait to get my new nightgown !!
June 2025
Anna at the Charleston store is simply the sweetest and always so helpful! Very customer focused! Love shopping with most of the ladies in this store!
February 2025
Amazing customer service in the end. Bailey in the Charleston store is wonderful. Very customer focused. She dealt with an unpleasant situation and turned it totally around. She represents the Lake brand and her store in the most professional manner.
