Metro by T-Mobile, located at 10253 Two Notch Rd, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. The store is praised for its friendly staff, particularly an associate known for exceptional customer service. Customers appreciate the knowledgeable assistance, detailed demonstrations, and the ability to find better phones within their budgets. The staff is recognized for being courteous and helpful, even late in the day. Many reviews highlight the quick resolution of issues, making it a top choice for phone needs. With unlimited talk, text, and data plans, Metro by T-Mobile ensures a satisfying experience for all its customers.
I thought I had lost my phone. The SIM was locked and the phone was muted. It took 3 people to pull out every trick they could think of to get around all the impediments and determine where the phone was. Jessica in particular worked very hard to help me. She had to get her manager involved for higher level options... read full comment
March 2026
Mailk Addison at Metro on two notch was AWESOME!! His attitude, demeanor and customer service skills are top notch. Very knowledgeable and is great at his craft. Would highly recommend.
March 2026
Went into the store to switch to metro and Dasani was super cool and very helpful! I would recommend this store especially because the customer service was amazing!!!
