Verizon offers a wide range of mobile, 5G home internet, and business solutions to meet your needs. Customers can visit the Columbia store or shop online for convenient order pickups, free 2-day shipping, express lockers, and same-day delivery where available. The store staff, including the highly recommended employees Adam and Shaquita, provide excellent customer service, patiently addressing issues and finding the best solutions. Despite occasional wait times due to staffing shortages, the store's service is described as phenomenal, with staff efficiently resolving multiple issues in a short time. Customers appreciate the clear explanations, positive attitudes, and the store's competitive pricing compared to other providers. Overall, Verizon's Columbia location offers a reliable and satisfactory experience for its customers.
I just recently switched to Verizon from Tmoble. I was having some issues with my sons phone when i stopped into the Verizon on Forrest Dr. From the time i got in the door, Brookes was on the job. She was very knowledgeable and extremely helpful. If your ever in the area, Brookes comes highly recommended.
June 2026
Ask for Ricardo. He was knowledgeable, helpful, patient, and just genuinely nice to talk to. I like to ask a lot of questions and not everyone shows patience with that, so big thank you to him.
May 2026
Great store and without I wouldn't be with Verizon. They have the best customer service Liam and Josha are a pleasure to work with.
