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“Star Bacaro is amazing! She’s the manager at T-Mobile and helped me with everything I needed. Super patient, clear, and genuinely cares about customers. Best experience I’ve had at a phone store.”
“I would love to say great job, Danise castillo had a mess with my phone that would not work but got the problem fixed, she is really an asset to the business, THANKS FOR A GREAT JOB”
“Blake was amazing at helping us get set up with our upgraded phones. He even found an issue with our bill that I had missed. He was patient, kind, and answered all of our questions. Would recommend any one ask for him if you go in!”
“The lady who took great care of us was kind to translate to explain the promotions and help us choose.
The lady who served us very well was kind in translating, explaining the promotions, and helping us choose.”
“Liz was awesome . I went in because I just activated my new device myself but i wasn't recieving my text messages. She help me out so fast and efficiently. She was so professional. She was awesome. Great customer service”
“Orelius helped me get a new iPhone set up after losing my old iPhone on a trip. He patiently set up phone and coached me on the new features of iPhone. Absolutely wonderful human”
“I've been trying to return a piece of equipment to Verizon. I'm so glad I stopped into this particular store! I'm not sure what his name was, but a guy with a 5:00 shadow who looked like he should be on a surfboard not working in a Verizon store was so very helpful! He spoke to me the moment I walked in and immediately took care of this issue that I had been having trouble with. Thank you so much, whoever you are ?”
“I'm sorry, I know I'm gonna butcher your name, but Leatreasa absolutely turned my experience around. I suspended service on a line (grounded my kid) and went back to activate the line...and the line was not on my account anymore.
I chatted with the bot and it just kept asking me if I needed more help and never answered my question. I called and asked for customer service to help with what i thought would be a trivial issue, but the guy i got was trying to give me a promotion and a new phone and line. Got frustrated and decided to go to the actual store.
Full transparency, the lack of being able to solve a simple problem via chat or calling customer service had me frustrated to the point of just paying off the devices and moving to a different carrier. Thankfully I got an absolutely amazing representative who solved all my problems with the click of a button. Seriously, I know its a trivial issue, but the experience I had with online and over the phone help left me wondering about customer service in general with Verizon. She fixed it and has my thanks....I did not wanna call back and jump through the hoops again and still have no resolution. It's Saturday, I just wanna chill. Thank you!”
“Switched from Verizon to T-Mobile and Shane was so helpful throughout the process. He made everything effortlessly easy and was patient with any questions I had. Thanks Shane!”
“Anastasia is not only so helpful, but incredibly knowledgeable! She helped us with an upgrade and the whole process was seamless. I enjoyed talking with her during the phone transfer and appreciated how personable she was with us. I won’t need a phone upgrade for awhile but I’ll be back just to say “hi” to her. If I had a company, I’d hire her just for her attention to detail and customer service skills.”
“We were having a billing problem with our Comcast bill. Our bill went up over $130. dollars a month without adding any extra services. I tried three times to get it fixed over the phone, and each time I was assured that it was fixed and it wasn't. We went to the Xfinity store in West Ashley on April 6, 2026.Janequa helped us and assured us that the problem was taken care of. Due to our previous experiences with Comcast, I felt hopeful but wanted to wait until the actual bill came Janequa not only fixed the problem but was able to lower our previous price by $10. a month. As retired Seniors, every little bit helps. We had discussed switching companies,but thanks to Janequa, we will be staying with Comcast.”
“Amazingly experienced technical help at this store! My phone did a reset (still can't figure out how that happened). All of my phone info was GONE. These wonderful people were able to restore my contacts and photos. I was incredibly grateful. Also learned the Verizon messenger does not back up your texts. The app doesn't even have the feature to save conversations. If they get deleted, they are gone forever.”
“Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things phones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here”
9:00 AM - 8:00 PM
1700 Shoremeade Rd, Mt Pleasant
Internet Service Providers
“This location is perfectly situated in the shopping center right at the entrance. We were greeted by Mark and he assisted me with my new phone. The store is well lit - lots of new devices - and they are preparing for their Black Friday Sales!! Very airy feeling - the employees had a great sense of humor. Very cute seating area with a huge TV screen and surround sound. Mark assisted me and continued to check on my phone while it was transferring data. Mark even provided great recommendations for the Charleston area eateries. Thank You Mark!!!”
9:00 AM - 7:00 PM
4940 Centre Pointe Dr, Charleston
Internet Service Providers
“Went in on Thursday because my mom was paying too much for her bill and needed to change it. She's not technologically advanced so she had no idea. Steven helped me out and I came back today because of the billing cycle and helped me save my mom about $80 a month. Great place, ask for Steven, he was awesome.”
“Had the best experience at TMobile yesterday. I walked-in and was taken care of by Makiah Shenay. I got a new phone for Christmas and was apprehensive about transferring the phone number and my Mum’s older phone number over due to past responses of different answers, hoops to jump through, PIN numbers, phone call verifications from not being the administrator for the family plan. Thanks to Makiah’s professionalism, patience, and knowledge, it was an easygoing process that prevented distress. Makiah did an exceptional job addressing customers and checking them in to ensure the wait times weren’t as lengthy. Very appreciative of this pleasant customer service and relieved I didn’t have to change carriers!”
“Guy who helped me was very patient even though I was getting irritated because I was tired not his fault he took care of what I needed done he done a great job think his name was Ree”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“Don’t ever use this company!!! Service constantly goes out. When you call for technical support to resolve problems they can’t fix problem. They always want to send a service technician and with a week wait for appointment. Sorry Sorry Service!!!”
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“HomeTelecomm- we had a tech come out to install our WiFi extender. Logan Powers gave 5 star service as he tested every room and recommended the best positioning. Every room in the house now has excellent WiFi reception and we received top notch service. Logan was knowledgeable, professional, helpful and friendly - appreciated his excellent service!”