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“Apparently I didn’t listen to my wife when she said go to usps and I went to ups. But the gentleman helped me label the box and insert the packing slip and let me know it’s usps. They are always helpful here”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Mailbox Centers
“The best UPS store! Everyone is extremely friendly and helpful. They will get you in and out in no time…. Also the range of services is just what every small business owner needs. We are very thankful for all the help provided on daily basis (and we are there every day).”
“Denise D and her crew are so helpful! I brought many what I thought almost impossible to pack items and they didn't flinch! Their professionalism and can-do attitude are what make me keep coming back without thinking of another store! Thanks for an amazing experience Denise D and crew!”
“The ups store on Herlong is run by great staff. The fast, very helpful and efficient.
I have visited other ups stores in Rok Hill this is the very best!!!”
“Wonderful location and customer service is excellent! They are always very helpful and polite. Even when I have had packaging issues, the gentleman who owns the store takes his time assisting me.”
“When you need to get certain things taken care of or your sending out gifts and such, it’s a more personable experience. This team at this location is great. So nice with good personalities. Thanks”
“Ryan and William are always so willing to help me. William faxed documents and it took three attempts. Ryan had all the information that I needed about my passport application. I love this location because everybody here does a fabulous job. Nick is the manager and he is pleasure to work with.”
“I highly recommend the store! I showed up about 25 minutes after they had closed not realizing they were closed and an employee met me at the door and told me they were closed, but then proceeded to take my return. I didn’t even have to ask. They are super polite, kind and I will definitely return.”
“Any/all negative reviews for this store are from an average of FIVE years ago. This location is GREAT, and it has been for years. Zero problems. Quick. Friendly. Professional.”
“Returning packages to Amazon is normally why I visit any of the UPS Stores. The issue I have with the store in Lake Wylie is the location, it's nestled in with restaurants, so going anytime between 11:30-1pm, forget about it. I drive to the Gastonia location off Union, although there's a HT and restaurants, the in and out is much easier even during mid-day. Wishing Lake Wylie would move to an easily accessible location no matter the time of day.”
8:30AM - 6:30PM
168 SC-274, Lake Wylie
Mailbox Centers
“I've never had any concern or issue with any staff member at AIM Mail Center over the 7 years I've lived here. Rules are rules for everyone, leave your attitude at home.”
“It is much easier to do business with the UPS store that with the USPS office. At this particular location, the people are nice and efficient.
The little negative is the design of the parking lot (not the UPS store fault, though). It is difficult to get in and out when it gets full.
Convenient hours.”
8:30AM - 7PM
8508 Park Rd, Charlotte
Mailbox Centers
“Hemali, the owner, and all of her staff were professional and helpful to me during the past 2 years. They assisted me with tedious copying of legal documents & mailing them safely & swiftly to attorney offices and courthouses. They gave me peace of mind, support and confidence during an emotional event. Many thanks to Hemali and staff!”
“This is the very first time I have felt warmly welcomed in to a UPS store! This is a true rarity (in my experience). The warmth of a family owned AND operated UPS store, where it is obvious they enjoy one another and care about the customer. They stayed open a few minutes after closing and welcomed me with a smile and offered me assistance with securing/taping my pre-labeled box. I have never felt like anything but an inconvenient burden when dropping off packages at other locations around the area. After today’s experience, I will be making them the only location I use.
On a personal note: With an hour of terrible traffic jams and rerouting to get there .. y'all really changed my whole vibe today by just being authentically kind. It’s rare to encounter folks like you. You are appreciated!”
“Edit: i appreciate responsiveness to reviews. It seems like one apple ruining the bunch.
I agree with lot of reviews. Terrible customer service with particular employee. I came in with amazon returns (already labeled and boxed) and she rolled her eyes and said “oh they better not be all returns”. Like what does it matter to you? The store makes money off it. Sigh”
“Even if there is a line, I never have to wait too long. The employees are very efficient and friendly. I have never had an issue at this store. I love the convenience of this location for me.”
“We just had the best experience at the UPS store #0909 to send of 1st college care package to our daughter in Nashville TN. The clerk was extremely helpful and kind! Then, we saw the regular afternoon UPS late afternoon Pickup Driver to thank him for his work. He remembered our daughter from seeing our family for over 10 years! Extremely impressed!
Sandra Cody”
“Bri absolutely made our day! My wife and I went here to get adoption documents notarized. Bri was so excited for us and made us feel loved!
Beat customer service!”
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“One of the best customer service experiences I have ever had the store manager Christine is extremely patient and sweet and caring went above and beyond to help us even though she was busy we waited patiently for our boxes to be packed to be by her self she was on point deserves a raise also the A4 print job I was reading that is a European measurement so your staff did an amazing job as that would not be their fault also I didn't think it was your employee job to fix a internal issue with the printer I was there this day as well and she was very nasty and rude to the employee who was trying to help her and it was not the store manager. Your employees have always shown professionalism. People need to understand that we do the American standard of measures not European that it should be stated when they come in and not harass the staff for not knowing another countries measures”