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“I would like to share my amazing experience that Oskar provided me while transferring my phone to Spectrum. He made the transfer easy and seamless. Thank you Oskar for everything!”
“Eric came out to help us and it went very smoothly. He went above and beyond to help us and make sure that our TV was working again, even in our messy little house. We are so grateful to him.”
“There was a mishap a few months ago and Elizabeth fixed the issue. Great customer service, I recommend this store to anyone. All of the staff in there are very nice and wants to help fix the issue.”
“My experience at the Pineville store has been amazing. Ingrid will probably go down as being the most patient sales representative ever. She answered all of my questions over 2 days and made my transition from my old carrier to Boost a breeze. Thank you so much for your outstanding service.”
“Our fiber internet board on the outside panel died last night and their technician Mitchell was both quick to take action and pleasant to work with. 10/10, would recommend him to anyone I know.”
“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
“Bryce was super helpful in getting me set up with a phone upgrade. He was able to do in 20 minutes what 3 phone calls, 2 online chats, and a different Spectrum store couldnt do in 2 hours. Thanks Bryce!”
“Good place & good CS ! Verizon wifi cube is also very good and of all the gateways I've used in the past, Verizon has the very best signal! I highly recommend Verizon but am rating 4 stars ???? because there's a few things that need improvement concerning their techs & salespeople! They can be unprofessional & during our application they had numerous issues with their website! We were left hanging without even a return phone call! The woman was sure to fix it 2 days later as her commission was at risk I'm sure & when we knew anything again, we had an invoice in our face asking for a signature! Also beware of their promotions! We were promised a free 43 inch TV and weren't told we wouldn't get it until 3 months later for signing up with Verizon! Not to mention, a voucher is issued and not the promised TV & a lot of people complained when trying to redeem the voucher for the TV, it didn't work!!!! In lots of those cases Verizon was the only company they could get in their area anyway unless they opted for cable which is much higher than the Verizon cube !! I will come back and update as to wether or not we receive the portion television gift from Verizon!”
“Walter and Jose went above and beyond to ensure my phone was repaired today, they did not want me to be without a phone for the Holidays. They helped me file a claim and schedule an appointment for repairs within minutes.The level of customer service and professionalism at this location is refreshing! Thank you to the entire team and management staff!!”
“So I really had a great experience with the store at Johnston rd Billie always provides excellent customer services she always goes above and beyond for the customers. Cristal is an amazing manager also she makes sure the staff stays on track to make sure all customers are satisfied I'm forever grateful for the staff at Johnston road because Bill audit when you don't understand is there speciality”
“This location is absolutely the best store to look for a phone, and the customer service is Amazing PERIOD! This location even has seating.A lot of options to choose from and actually ineract with the phones to choose what fits you. Chrystan is the specialist that helped me and worked hard to get me the best options I needed. 20 star service! She is this store GEM!”
“We came in to get the iPhone 16 pro and Jomar was extremely helpful and quick!! He had a great attitude and offered to transfer our info over to make it easier!! Great guy thanks again!!”
“Kiera helped me out with 4 things that turned out to be not a huge deal but it was to me! She was kind, patient, and very personable! I will ask for her each time!!”
“A huge thank you to Trevor G S for helping my friend and I this morning. He was kind and patient with us and called a service rep to assist us further with a billing issue. They both went above and beyond.”
“This is a corporate store, and it's now our go to store for T-Mobile, even though a franchise store is closer to us. Staff is personable and knowledgeable. Wait times, at least when we've gone there, are next to nothing. The young lady, who is expecting a baby boy, has been great.”
“My Comporium 2 Gig fiber internet has low latency and been 100% reliable for six years of heavy gaming. They installed fiber directly into my living room, and their same-day repair service is always just a phone call away. I also value their strong local presence and support for our business community, including my kid's school district. Unlike competitors who rely on deceptive fine print and waiting days for repair service, Comporium is fast, easy, and reliable all at a price I can afford.”
“My guy Steve Paris hooked me up with my brand new Iphone 16 pro today and did an exceptional job assisting me and making sure that I was comfortable with my visit. He was very attentive and professional. Him and his coworkers were very nice and helpful!”
“Everyone I've dealt with at OpenFiber (now called Ripple) were awesome. Addison came and installed the final connection into my wiring closet and the fiber network device and did an excellent job! The Service is very fast and reliable and I am 100% satisfied and confident that this service is just what's needed for WFH.4 months update - have not had a single outage since the installation. Connection is rock solid. Giant files download and upload quickly. i hardly think about my internet service now. Spectrum would go out periodically and i would have to go elsewhere to work at those times. My neighbor came to me the other day to check in about my satisfaction with openfiber/ripple and i gave it a thumbs up. I wish there were more than five stars in google ratings.”
“Thank you to Mr. Travis for his excellent service! I told him my internet was down for a bit and I even try restarting it twice. So I went to the store to see if they can fix the problem & they did.”
“The 1 star reviews are odd. I had really great, fast Internet speeds with Comporium with maybe 1 or 2 small outages during the 4 years I had it. Even walking in the store to return equipment and cancel service was quick and painless; the woman at the counter was nice (I cancelled because I was moving out of FM). My only major "complaints" are that the prices kept going up and I had to pay extra for a static IP in order to get NAT type 2 with my PlayStation.”
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“Tristian Miller did a fast and awsome job transferring the account to my name. While I was complainig about the slow internet speeed relative to greenlight I had at my house in rochester Tristian identiried the problem as an old router and even better that Comporium would provide a new router at no cost to me. My network speed jumped from 90Mbs Down/20Mbs up tp 600Mbs Down/600 Mbs up”