Verizon has received mixed reviews from customers regarding their service and support. Some customers have expressed disappointment with the professionalism and helpfulness of certain representatives, noting a lack of empathy and accountability in resolving issues. However, there have also been positive experiences highlighted by customers who appreciated the dedication and assistance of specific employees. For instance, individuals praised staff members like Mauricio and Brianna for their helpfulness and commitment to customer satisfaction. Many customers reported smooth interactions, with representatives taking the time to understand their needs and providing multiple options and quotes for services. New customers to the area have also shared enjoyable experiences, particularly noting the friendly and informative service provided by employees like Renae. Overall, while there are some areas for improvement, several customers recommend visiting this Verizon location for attentive and dedicated service.
I enjoy going into the store and dealing with Stacey Slocum. She is always super professional and helpful with any problems that I throw at her. Always has a smile on her face. She gives you an excellent overall experience. A breath of fresh air in this day and age.
February 2026
The service here was very good. Several associates were available. Chynna Clark assisted me and she is so sweet and knowledgeable.
January 2026
I have been with Verizon for almost 26 years, and I have never regretted it for a moment.
