Cricket Wireless Authorized Retailer is praised for its helpful staff. Customers say the lady working there was awesome and helped get a new phone for a daughter with a great deal, including headphones, charging block, case and screen saver for only $200. Representatives are described as amazing, patient, and helpful. A district manager stayed after her shift to finish a visit, caring for kids who were bored and impatient. Techs juggle customers and processes while delivering friendly service. Some customers report a phone problem with pocket mode on and phone off, and Cricket says it is a personal issue.
Ive been in store a few times and Chance has always been helpful and willing to go above and beyond. No issues with my service amd so much cheaper than my last provider!
March 2024
Chance is excellent Very knowledgeable Great customer service
February 2024
Chance is excellent Very knowledgeable Great customer service