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“Justin Bybee and team consolidated our services and moved two phones from Verizon. Made the whole experience awesome. The savings and the service is the best. You’ll be in good hands here.”
“Kel was like a breath of fresh air! Kind, polite & knowledgeable, gave me & another man Great customer service~~ I couldn't have asked for any better. Thanks Kel !!!!”
“Jon literally saved my life today. Samsung was stressing me out with a warranty claim and I decided just to use my insurance instead. At the point that I showed up at this store I was so flustered and frazzled and frankly, nauseous. Jon was super kind and helpful. He got the warranty claim in for me and made it so fast, easy and stress free. Thank you!!!!!”
“Matt and Breeden are the best! When it came time to get new phones, I was lost. Too many fine print deals out there when trying to find one that worked for us, but Matt made it an easy and fun experience. His knowledge of the latest products and services was impressive and super helpful. He was able to not only save me money, but get me upgraded to the latest and greatest phones and watches. It didn't take very long and he made sure everything was working and correct before we were on our way. He even helped my Mom figure out her new Galaxy watch with ease, something I didn't think would happen that quick. She LOVES it! Breeden is such a nice guy, and super respectful. He followed up with everything as Matt worked through it. I can not say enough good things about these two gentlemen, thank you both so much!”
“If everyone was as personable and easy to work with as Kandyce, business interactions would be something to look forward to. She made the porting process simple and quick. My husband and I decided she's our go to girl going forward. Thank you!”
“After a bad experience with their automated service, I went in to the Knoxville Store to speak to an actual person. Trey H. Took care of my problem in minutes!!!! He's courteous, respectful, understanding, and because of him that I'm still an Xfinity customer. Give this man a raise, promotion, something... Xfinity, you need more Sales Consultants like Trey!!! Thank you, Trey!”
“Went in to return equipment due to upgrade.
Signing in took some time but kept everything in order and moving along!
What looked like a long visit turned out to be relatively short!
The 2 ladies dealing with everyone's need were efficient and pleasant!”
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“Sam was absolutely phenomenal. Super nice and extremely helpful with all my questions and concerns. I highly recommend asking for her to help you. If she’s not available, Cody was very nice as well!”