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“Khan was so pleasant to work with! He ordered the part for my phone and kept me updated on when I could come in to get it fixed. He took less than 20 minutes to fix my phone. So appreciate for his support and service!”
“Laura was amazing!! She was so helpful in our trade in and getting a line added! Made it so easy and painless to get everything switched over. If you go to this Verizon, talk to Laura she is the best!”
“Had my Playstation 5 and Samsung Galaxy 22 patched up here and was satisfied with everything! Communication was great and everything turned out to be functioning how it should after coming out of the store! Will come again if something ends up needing a repair!”
“I purchased a new Galaxy with case and screen protector here. I got home and my biometrics wouldn't work because of an issue with the screen protector. I brought it back and they replaced it with no issues and made sure I was taken care of. Highly recommend!”
“This store is absolutely amazing . The staff is amazing they are knowledgeable and patient. I have ten lines all activated here . I was making a payment and doing a trade in yesterday ,it reeked of alcohol from the gentle man who disrespected and used racial slurs against the gentle man helping him that did not speak Spanish . The manager Mercedes handled the situation very well as she is bilingual and she educated the customer with kindness that treating someone that way because they do not speak Spanish is unkind . She proceeded to educate him that there will be many places that do not have Spanish speaking employees and that he should not get offended or call them stupid or the N word when they use translator to try to help him . He apologized to both her and the gentle man . I’m thankful for the staff at this location . I could never do their job . They deal with a lot and must tolerate disrespect because they are on the clock . There was a white couple who laughed when the gentleman said the N word we live in a terrible world rather than give correct information so they can assist you , you laugh at racial slurs . This world is sick but a 5 stars for this store and the employees . Arin I will be back next week with my sister who will activate 4 lines . :)”
“They are very helpful and detailed on what they do they transferred all my stuff from a broken phone. I don't know how they did it. But I'm very happy to have chosen this cricket store”
“I recently decided to change my phone service to lower my expenses and Cricket definitely surprised me and especially thanks to this store and its team who kindly guided me to make my best choice to start 2025. Thank you for your attention. You guys are awesome!!”
“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“I’ve been coming to this store for the past six months, and I just want to give major kudos to Brandon, the store manager. He’s there almost every day, all day—and even when you can tell he’s exhausted, he always shows up with a genuine smile and great customer service. That kind of consistency and care really stands out.
This is a great store, and Brandon truly holds it down for both customers and staff. If you’re looking for a job, come see Brandon—I’m confident he takes the same care in supporting his team as he does his customers. Highly recommend this location.”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“Thank you so much for an easy switch to Boost after a frustrating 2 months with another carrier. We really appreciate the quick help and someone who knew what she was doing.”
“⭐️⭐️⭐️⭐️⭐️
Cici was amazing! She was super helpful, patient, and knowledgeable. She made the whole process quick and stress-free. One of the best customer service experiences I’ve had at an AT&T store. Thank you, Cici”
“This is the best phone repair spot in Nashville. Lee is the man and is very speedy and cost efficient with his repairs. My phone’s LED screen died and I wanted to transfer my data to a new phone. Lee was able to put a temporary screen on my old phone and was patient while I sat there and backed up my data. 10/10 would recommend to anyone having technology issues.”
“I highly recommend cricket. There lower prices and excellent service along with no hidden fees or extra fees are better than any other service I've had. Follow me for more reviews.”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“My phone was too old to salvage, but the guy was really nice. Would definitely come back. He took it apart to identify the problem whereas another franchised company couldn't even bother to do that. So thanks for taking a few minutes out of your day and not even charging me. Good to see customer service is still alive somewhere!”
“Great location, team work. They are nice and friendly with good experience. Thank you, guys, for helping me. Highly recommend. The service provided was exceptional and the staff went above and beyond to make sure all of our needs were met. The team's professionalism and efficiency were truly impressive. I will definitely be returning and recommending this place to all of my friends and family. Thank you again for a wonderful experience!”
“Great experience, he fixed my iPhone 11 in 15 minutes and was just a friendly nice guy to talk to in the meantime. Price was way lower than expected. One note about the location, it is located in a small trailer next to a restaurant. The signage is not very clear until you turn in onto the gravel parking lot. I love to support a small local business and get great service at the same time. It’s a win-win.”
“I went in last week and Sam was awesome. He went above and beyond to assist me and I can't thank him enough for such a kind and courteous experience. If you want the best help and a great experience go see Sam!”
“Friendly, courteous and helpful . Explained phone situation, was offered possible solutions. Only took 30 minutes to resolve charging issue.
Very satisfied ?”
“I had a great experience at the AT&T store yesterday. Julian helped me with getting a new phone, and the whole process was smooth and simple from start to finish. He was knowledgeable, friendly, and made sure I left with exactly what I needed. Definitely appreciate the excellent service—thank you, Julian!”
“Went to the Nashville west store in Nashville, Tn. was instantly greeted by JD and immediately liked him. very personable, friendly, knowledgeable and helpful. got us our product quickly, and we were in and out in about half the time it usually takes. Jd is most certainly an asset to this or any company!!”
“Patrick the manager was free when I walked in. Another employee was helping another customer. Patrick walked me through my different options for a new phone etc. and helped set up the new phone as well. He was very helpful and professional.”
“I had been with Cricket for many years and left for a couple of months to another big name company. However it was more trouble versus the savings. I am not very savvy technologically but when I come to this Cricket office, everyone is very helpful and can be counted on for support, reprogram and updates.”
“Kyle is the best! I wanted to change my number and add a friend to my account and Kyle walked me thru the process with no problem. I am a long time AT&T customer and it was nice to have someone that was very knowledgeable in all the processes and I was very satisfied with his attitude and professionalism. If you have a employee of the month I nominate Kyle!”
“I want to pass along many kudos to Brandon, whom I met this past week. He listened to my questions and patiently walked me through my options. As a result, I ended up saving money! He was a joy, and he made me love AT&T even more. I want to thank John Blanchard for having such a great representative of such a fantastic company. Thank you so much!”
“I received a service from here last week and Muhammad took care of us, everything explained very well and it was very helpful, I definitely recommend it to everyone, it is really a very high level place as a service.”
“The gentleman working here was very helpful. He gave me a great suggestion to help me solve the issue of having a broken phone. A solution that did not benefit him or his sales but benefitted me. I really appreciate it when people are actual humans and not just salesmen. Actions like that will keep me going to his store in the future. Thank you.”
“I would never give Verizon itself 5 stars, but Skylar was my tech and he was outstanding. He went above and beyond to help me solve a very complex issue keeping me updated and informed every step of the way, while simultaneously helping other customers. He was patient and knowledgeable”
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“Megan did an excellent job in assisting me.she was knowledgeable, professional, and helpful. I enjoyed my experience in the store because of her excellent customer service.”