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“I came in here with a problem i had on my phone Dulce was so great with me she was so kind this is the best customer service i have had in a cricket store she was so polite with me and fixed my phone right away i will be coming back to this store with any other problem i have !”
“Most enjoyable experience after leaving another Att store where the manager treated me like I was bothering him by coming into the store the saddle creek location the worst the manager the worst never to return again. The staff at the Kirby location was most friendly and made sure I was aware of every savings afforded me as a customer.”
“Exceptional service! Lou was very helpful as we wanted to switch providers with an existing phone. His customer service is awesome and he’s very informative!”
“We had a great experience working with Britney. We came in as new customers, and she helped 3 of us transfer our plans from our previous provider, set up our phones, and answer lots of questions. She was so patient and helpful! Would definitely recommend working with her!”
“Very fast. I was told that my son's phone would be repaired by 3:30pm and the repair was completed hours early. The screen was replaced but other parts needed repair. The guys replaced the screen very carefully and I got a discount on a screen protector. Great job! Thanks guys.”
“Quin was not on personable, but extremely helpful. From her calm demeanor to her knowledgeable skillset, she helped me upgrade. And passed no judgement as some do when you decline other add ons and services. The store was calm, clean, quiet and so friendly and welcoming from start to finish. Will definitely be going back to this store.”
“John was the only in the store but was extremely helpful and patient. At a one point he was handling 3 different customers at one time. He is very professional and dedicated to customer service.”
“Store Manager, Danny and DT went above and beyond the call of duty to do a phone transfer which was complicated because my phone was on my niece’s Michigan account and one of several phones that were transferring from Verizon to AT&T. After my old phone was transferred to my new phone they even provided additional help connecting some of my apps. I had AT&T service for my cell phone in the past and always used this store and received great service. I just want the powers at be to know that this AT&T location in Cordova is lucky to have such great employees. So glad to be back with AT&T.”
“Kudos to Calvin, Kevin and the ATT staff when helping us replace our lost iPhone. Everyone was personable, professional, courteous and helpful in every aspect. Thanks and keep up the “good” work/service!!!. ????”
“First at&t is great, second I've been in a lot of at&t stores but nothing like the experience with ms Alaira at the store at hack cross and Winchester..she was so professional at only being there 3months..I must tell you her customer service was excellent..”
“Very quick and friendly services greet you with a smile every time you walk in and as a service you take time to listen to your every problem to fix it very convenient”
“Francis was a great help; answered all of my questions. I am new to Cricket switched services to Cricket today at another location out of town and stopped by the Winchester location to adked additional questions and received top tier service from Francis. I'll most definitely be going back to this location when needed to ask for her help.”
“Hey Guys if you need a phone please come by Cricket Service there is Excellent ! I Give them 10 stars ? ? ✨️ ? I love them so much. Thanks cricket family. They make me Smile every time I visit ☺️”
“Jermaine's level of expertise is amazing. He is very insightful and knows his occupation very well. It was a pleasure doing business with such an inspiring employee. Thank you.”
“I was loving Metro until I needed to remove a device and couldn't, forcing me to switch to Boost. I'm paying more per line and must leave off my tablet and tmo internet. Sigh.”
“Es el unico cricket donde me han ayudado amablemente y me han cobrado solo lo debido el muchacho que esta ahi es muy amable y paciente con uno.The only cricket store where I trust and always get help and only charged me what it should be charged. The guy that is actually working there is very kind and patient with the customers.”
“I had a great experience at this Cricket store! The employees was very helpful and patient while answering all my questions and making sure I understood everything. The store itself had a calm and welcoming atmosphere, and the customer service was excellent. I really appreciated how smoothly everything went, definitely one of the best experiences I’ve had at a phone store!”
“I was very pleased with the service I received. I was helped from the time I walked into the store. The representative was very knowledgeable and friendly. He installed the screen protector and case for free. Recommend the best phone for my budget without any up sales. Great value for my money.”
“Matt was delightful to work with. Yet he was swamped with issues as he was the only one in the store. The pay terminal went down and he had to call support several times who kept giving him a hard time. He stayed beyond closing to resolve my issue.”
“Angeline is an amazing, intelligent representative of Verizon. She has always been able to resolve every issue I have ever had with a positive, can-do attitude. She is an ambassador for your company.”
“The experience was absolutely incredible. I was greeted upon arrival, everyone was helpful and friendly, and my matter was handled expeditiously with enough time left over for me to grab lunch and make it back to work.”
“The staff is generally pleasant/welcoming and they are very knowledgeable. Sales Rep. Fate was super helpful with my internet problem. Fate has excellent customer service!”
“Kenny was very helpful and patient. He was able to problem solve efficiently. Many other customers came in the store while I was there and he skillfully multi-tasked and treated everyone respectfully.”
“Great service. Sales man knew his products. Listened to situation, asked questions, made suggestions and made things simple. Fast and easy. In and out bout 30 min or less.”
“Lydia was so helpful to me today she explained several things on the my cell phone today today is Saturday July 22nd she's just wonderful give her a big fat raise.”
“Amazing I watched the man fix my phone and a Iphone it's quite amazing what people can do and how fast he did it wow also with me having a stylo 6 thank you guys so much will come here every time and recommend everyone to come here they know what they are doing I'm so happy to have a pretty phone again and my heavy duty case I got from you guys is awesome very thankful!!!!”
“Dizhae approached us immediately. He was friendly and knowledgeable. We were in and out of the store in no time. We always have good experiences with this location.”
“Amair did a great job for me at this MetroPCS store on Winchester and hickory Hill thanks for him when you come through the door he's going to give you a good deal he's a great guy”
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“I have been an AT&T customer for many years and I would have to say that my visit and interaction with Mimmie was by far the BEST EVER! From her greeting to her walk to the door afterwards it was truly incredible. Her pleasant demeanor was very much appreciated and her knowledge of what I needed was superb. As a customer I thank you for giving her an opportunity to serve customers and only wish that we had a million Minnies in the customer service industry everywhere. She's simply AWESOME!!!!!!! Thank you Minnie.”