9AM - 7PM
1204 N Houston Levee Rd #112, Cordova“I came by the AT&T store to pick up a case for my Android Samsung S24. I traded my S22 and ended up with $800 credit and a $100 dollar gift card from Costco at Hackscross.The AT&T store staff was great. However, with my costco discount, my new phone was free and has amazing features, including A.I. and answer assistance, if I'm not sure who is calling. The phone will answer for me! Super cool! Ask for Ian at the Costco he was super smart and willing to help me get everything set up!”
9AM - 8PM
8445 US-64, Memphis“The Wolfchase location was so busy on the day that I went, however, I was taken care of by Quin, and she never rushed me or made me feel like I was annoying. She was very knowledgeable, and I wound up adding a line to my plan!”
“Best Customer Service EVER!!!!This team is patient, knowledgeable and helpful.I love this store. Won’t ever go to any other, unless i move out of the city. The manager Lou is awesome and his team. (Juan and the ladies) They all work really well together to care for the needs of their customers.”
“I definitely want to give a big shoutout to the store manager Keith Cobb. He definitely made us feel welcomed my whole family I want to give him more than 5 stars ⭐️ he definitely deserves 100 stars ⭐️ I will recommend the entire universe if I could lol.”
9AM - 7PM
3850 Austin Peay Hwy # 6, Memphis“The cricket retailer/owner is so helpful with above and beyond services to me who knows nothing about phone features, assisted me in paying my bills from overseas so the other phone lines services will not be cut off. I did not mind driving all the way crossing the bridge on a Sunday for a phone replacement due to their awesome services. Thank you…”
“Had the best experience here today. Liz was so helpful and patient with me . She took her time to make sure all my information was transferred from my old phone to my new one. Will be coming here for now on. She needs a raise for sure! Grate service.”
“I've experienced the best service in the hickory Hill area. Everyone there was experienced sales people. Very patient acknowledged people in this store. Upgraded my phone was the easiest thing I didn't pluse they have another of varieties in assorted cases and screen protectors. Ask for Nate and Eddie.”
“After another store cs rep told me to call Apple to get it fixed or buy a new phone from him, I was told by another employee to try these guys. 20 seconds and I was out with a cleaned out phone. I am extremely grateful.”
“Been going here for years to upgrade my phone. They always have great customer service and prices. You can tell they really value their customers unlike other Cricket locations.”
“John was the only in the store but was extremely helpful and patient. At a one point he was handling 3 different customers at one time. He is very professional and dedicated to customer service.”
9AM - 7PM
5119 Summer Ave Ste 103, Memphis“Store itself is fine but being charged $20 for a late fee because somethings wrong w/auto pay & the fact that I’ve been a Loyal Customer for 23 plus years & have multiple lines with you. I really take issue with the fact that I have never gotten any discounts on new phones which are only available for new customers. I do understand why but you would think after an amount of time there would be some consideration for the more loyal, proven not to mention reliable Customer’s. Thanks for letting me vent however would be more grateful to get a new phone discount.”
“Kenny was very helpful and patient. He was able to problem solve efficiently. Many other customers came in the store while I was there and he skillfully multi-tasked and treated everyone respectfully.”
“Antoin was a great help to buying my new phone today. He’s very friendly, I would definitely recommend him to everyone who comes to this Verizon. Antoin made this process very smooth.”
“Marcus took the time to help me with phone issues that were my sons who lives in another state. Hopefully his advice will be helpful when dealing with the AT&T store in Oxford MS.”
“The guys were extremely professional and soo patientJohn Caldwell went over and beyond on both visits to the store. He was obviously very knowledgeable about the iPhone and Verizon packages”
“Amazing I watched the man fix my phone and a Iphone it's quite amazing what people can do and how fast he did it wow also with me having a stylo 6 thank you guys so much will come here every time and recommend everyone to come here they know what they are doing I'm so happy to have a pretty phone again and my heavy duty case I got from you guys is awesome very thankful!!!!”
9AM - 7PM
6267 Poplar Ave, Memphis“The customer service rep Leathan (Lee) did amazing by helping answer my questions and giving me the items I needed yesterday. I had an amazing experience when him and it was the best experience with any customer service rep! I would recommend him anytime!”
10AM - 8PM
2760 N Germantown Pkwy Suite 207, Memphis“Store Manager, Danny and DT went above and beyond the call of duty to do a phone transfer which was complicated because my phone was on my niece’s Michigan account and one of several phones that were transferring from Verizon to AT&T. After my old phone was transferred to my new phone they even provided additional help connecting some of my apps. I had AT&T service for my cell phone in the past and always used this store and received great service. I just want the powers at be to know that this AT&T location in Cordova is lucky to have such great employees. So glad to be back with AT&T.”
“Good customer service is hard to come by these days. Gabriella’s customer service, sense of urgency to my issue, and professionalism was immaculate! I was greeted upon entry and my issue was resolved within a timely manner! Highly recommend this location!!!”
11AM - 8PM
3766 Ridgeway Rd Ste 1 & 2, Memphis“Es el unico cricket donde me han ayudado amablemente y me han cobrado solo lo debido el muchacho que esta ahi es muy amable y paciente con uno.The only cricket store where I trust and always get help and only charged me what it should be charged. The guy that is actually working there is very kind and patient with the customers.”
9AM - 7PM
2809 Kirby Rd Ste 115, Memphis“I just left this store and when I say Excellent customer service. The rep name A.B. greeted me with a smile and informed me of some important information that could save me money that other Cricket reps had never did before. I appreciate reps like A.B. he makes me want to stay with Cricket services just because of his willingness to genuinely help customers and his nice personality. I give this store a 10 out of 10.”
“Great service. Sales man knew his products. Listened to situation, asked questions, made suggestions and made things simple. Fast and easy. In and out bout 30 min or less.”
10AM - 7PM
897 W Poplar Ave, Collierville“I was very happy to have a knowledgeable sales associate help me. There were 4 phones he set up and he did it very efficiently and was patient with my many questions.”
9AM - 7PM
4938 Poplar Ave, Memphis“I told Hunter, the salesman, not to lose any of my recently deceased mother's voicemails and he was conscientious, polite, knowledgeable and did a great job!”
“Lydia was so helpful to me today she explained several things on the my cell phone today today is Saturday July 22nd she's just wonderful give her a big fat raise.”
9AM - 7PM
1649 N Germantown Pkwy, Cordova“I came in here with a problem i had on my phone Dulce was so great with me she was so kind this is the best customer service i have had in a cricket store she was so polite with me and fixed my phone right away i will be coming back to this store with any other problem i have !”
“Nellon is great! He applied my company discount. Jay the assistant manager is very personable and referred me 2 Nellon. There is one Spanish speaking worker. The workers work as a team. The customer service is great. Beware of the parking lot. People drive too fast and can park too close.”
“Ali and Liz are awesome Sales Reps. They helped me switch from tracfone and gave me heck of a deal. Transferred all my data for me. 5 star service. I will be back and bring more customers for this new business in my backyard.”