This Cricket Wireless Authorized Retailer in Franklin is noted for its great customer service. Staff are described as helpful, friendly, patient, and knowledgeable. They expertly help with transferring phone plans and numbers from other carriers, setting up phones, and downloading data from old devices. Employees are willing to go above and beyond, even multitasking with many customers and staying after hours. Customers report leaving happy, sometimes after saving money on their monthly bills. The store offers cell phone plans with unlimited talk, text, and data with no annual contract.
I had been with Cricket for many years and left for a couple of months to another big name company. However it was more trouble versus the savings. I am not very savvy technologically but when I come to this Cricket office, everyone is very helpful and can be counted on for support, reprogram and updates.
March 2024
Norah was best customer service experience ever!! Very patient & extremely knowledgeable.
March 2024
Great place go here for all your cricket needs Staff is amazing
