“Mike was excellent. I had no idea and felt like I was way over my head on dealing with my video wall i was trying to create (4 TV’s), and he walked me through the whole process and was amazing to work with. Best AV specialist in town by far”
“I had been with Cricket for many years and left for a couple of months to another big name company. However it was more trouble versus the savings. I am not very savvy technologically but when I come to this Cricket office, everyone is very helpful and can be counted on for support, reprogram and updates.”
“After a horrible experience with the Dickson store we took our business to the Franklin store. Will and Luis were awesome and got everything straightened out quickly. Highly recommended them both. Very knowledgeable and customer oriented. Definitely an asset to the T-Mobile brand.”
“Einar and the entire group helped me swap over my S20 to a S22+. The phone was from GoogleFi which added a difficult challenge for them. They acted as a team and relied on each other's knowledge to take great care of me. In the end, they also swapped me over to another plan (from Sprint - 20 yr customer) and saved me $50 per month too, no strings attached. GREAT CUSTOMER CARE!”
“We are so happy with the great service we received from Jeremy, he was so helpful and detailed with everything we needed. We will be going to this game stop always as Jeremy is the very best salesperson and is very personable too!”
“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”
“You can get wonderful service and the selection is fantastic and the value. Wow I just love the shopping here.. You can get at Starbucks coffee, and you can still shop it is great. You should hear the gremlin sing. it was so cute. Omg sounded like gizmo.”
“My family and I were visiting from florida, we came in to this location and was so astonished by how organized and neat everything was displayed. We went in for dog food and left with a whole cart of items!! Rex and his fellow female employee were super nice and very helpful ! Definitely should give them two a raise ! They're working too hard !”
“I have to say I was really worried about this visit. It was specifically about a battery. My experience was reasonably good considering all the reviews were one star. So here's some if helpful ideas if you want a five-star experience. Number one read ahead of time how to prepare your phone. There's multiple things you need to do ahead of time such as update to software. Stop find my phone and be sure none of the egregious apps are running in the background. Number two go to the store during off hours. Such as early in the morning. Whatever you do it don't go on a busy day. Number three. Introduce yourself to the Apple person and be sure to ask for their name. I specific where it was dealing with Lou and Caleb. Prepare yourself. They basically assume you're an idiot and ask all kinds of crazy quick questions. Be sure you ask them if the part you're interested in is in stock. If it's not in stock, don't leave your phone. Next. They'll give you a time to come back. If it's 1 and 1/2 hours, come back in 3 hours. When you come back they'll escort it to a seat and tell you to wait a while. Don't sit down, stand there and continue to ask when someone will help you. Next, if you're lucky, someone will bring out your phone. Take your $90 and you will leave happy. Good luck. My experience with Lou and Caleb was excellent.”
Open 24 hours
300 Confederate Dr, Franklin
Electronics
“As long as you stay on top of the billing and make sure you do all the extra additional charges and corrections by staying on the phone over an hour and a half persistent and diligent you’re good other than that no”
Open 24 hours
449 Cool Springs Blvd, Franklin
Electronics
“The drink I wanted wasn't located on the cooler shelf. The lady that was working that morning went out of her way to go into the back of the cooler to find the specific drink I was searching for! That was good customer service ?!”
“Wow. How did I not discover this place before? Stopped in to buy a grill and was blown away by the outstanding and friendly customer service. Awesome, knowledgeable, staff eager to help, but not pushy. Place has the feel of the good old days when Customer Service was priority. Great selection and great prices too.”