FedEx Office in Franklin, TN is a reliable one-stop shop for small businesses, offering a range of services including FedEx shipping, copying, digital printing, and more. Customers appreciate the knowledgeable staff who provide excellent customer service. Several reviews highlight the proactive and helpful nature of employees like Malia and Matt, who go above and beyond to assist with urgent requests. Lydia, the assistant manager, is also noted for her patience and expertise in resolving printing issues for important deadlines. The store allows for convenient document uploads for printing needs, ensuring quick pick-up or delivery. Overall, FedEx Office is recognized for its combination of quality service and a welcoming atmosphere, making it a preferred choice for printing and shipping solutions.
Thank you so much to Devin(Devon?)!!! She was so patient with me on the phone with my last minute print request. She formatted and cut menus for a dinner party. She helped me pick out the paper and cut them EXACTLY how I envisioned! Thanks!
April 2026
I ordered a custom print and it got ready quickly. The staff notified me both via email and phone call. Staff were knowledgeable, polite and friendly
February 2026
Excellent service Express delivery cut off time at 6:30 pm Ground delivery cut off time 5:45pm
