The UPS Store

Shipping Centers
Hours:
5050 Carothers Parkway Unit 104, Franklin TN 37067
(615) 996-1222 Directions

Hours

Monday
8AM - 7PM
Tuesday
8AM - 7PM
Wednesday
8AM - 7PM
Thursday
8AM - 7PM
Friday
8AM - 7PM
Saturday
8AM - 7PM
Sunday
8AM - 7PM

About The UPS Store

The UPS Store #8018 in Franklin is known for its excellent customer service and professional staff. The store offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently praise the team for being kind, courteous, and helpful, with many highlighting specific staff members for their exceptional assistance. Despite being a bit out of the way for some, the store's friendly and efficient atmosphere makes it well worth a visit. Overall, it is regarded as the best UPS store in the Franklin area, providing a high-quality, friendly retail experience.

Most Recent Reviews

Write a review
  • August 2026
    We love coming here! Not just because their service is effective but because of the staff! Everyone is so nice and kind. Even my kids love it. I have done lots of printing for my business and everything is perfect.
  • August 2026
    This is HANDS DOWN the most upbeat, friendly, top-tier UPS location, or any storefront for that matter. From the owner to every employee, everyone is always smiling, welcoming, and will NEVER let you get the door yourself. This level of customer service needs to be studied.
  • July 2026
    This is the best UPS store bar none (no one come close FedEx or anyone other company). Each and every employees are customer centric and provide service level that you don’t see anywhere. Even if i have to drive longer to get them my business, I will always come to this store.

More Comments(98)

You May Also Like

  1. Franklin, Tennessee

Location and Contact

The UPS Store

Shipping And Mailing in Franklin, TN 5050 Carothers Parkway Unit 104, Franklin (615) 996-1222 Website Suggest an Edit