The UPS Store #2583 in Franklin is known for its friendly and helpful staff, making it a trusted choice for many customers over the years. The store offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the quick turnaround on orders, such as banners delivered in less than 24 hours. Staff members like Jayden and Neal stand out for their excellent customer service, going above and beyond to assist with packages and copying needs. The employees are proactive in offering help and handle requests professionally and kindly, creating a positive experience. Many customers find this location their go-to for mailing and copying, valuing the convenience and high level of service. Overall, the store is praised for its helpful staff and ability to make mailing errands easier and more pleasant for the community.
Nikki Brown was incredibly nice and helpful! She helped our daughter, who has autism, set up a P.O box for her art business. She was patient, kind, professional, and provided
August 2025
I have been using this UPS Store for so many years. Their staff and their customer service is amazing. I have ordered banners for my business and they have given it to me within less than 24 hours!
June 2025
Jayden showed excellent customer service!! He went above & beyond to help me get our package. Really appreciate all of his help!
