The UPS Store #2583 in Franklin is known for its friendly and helpful staff, making it a trusted choice for many customers over the years. The store offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the quick turnaround on orders, such as banners delivered in less than 24 hours. Staff members like Jayden and Neal stand out for their excellent customer service, going above and beyond to assist with packages and copying needs. The employees are proactive in offering help and handle requests professionally and kindly, creating a positive experience. Many customers find this location their go-to for mailing and copying, valuing the convenience and high level of service. Overall, the store is praised for its helpful staff and ability to make mailing errands easier and more pleasant for the community.
Mr. Neal, Ms. Bansi, and Ms. Nikki were all so kind, friendly, and helpful!
May 2026
This UPS store is fantastic! Manager, staff and everybody who works in here is friendly. Neal really helped me the other day with an Amazon return. Appreciate it!
May 2026
Extremely helpful!!. Needed to print some pages and they knew what the DMV would and wouldn't accept. Thanks again, you guys rock!!!
