Doug's Automotive is a trusted and reliable auto repair shop known for its honesty and fair prices. Customers appreciate the friendly and helpful staff, who go out of their way to assist. The shop is praised for its quick and efficient service, often completing repairs in a short time. For example, tire issues, water pump failures, and CV axle replacements are handled swiftly, with customers being out in just a few minutes or a couple of hours. The team is also known for their integrity; one customer highlighted that they were reimbursed after a hose clip failed after a water pump replacement, demonstrating the shop’s commitment to standing behind their work. They are accommodating and respectful, offering a comfortable waiting area and online suggestions for hard-to-find parts. In addition to routine repairs, Doug's Automotive provided excellent service to stranded motorists on the highway, ensuring help was on the way quickly. Overall, the shop is highly recommended for its professionalism, fair pricing, and honest service. Customers feel confident trusting their vehicles to Doug's Automotive, and many plan to return for future repairs.
Dougs Auto is great! I pulled in with a screw in my tire and they got me in immediately and had me out in just a few minutes. Very helpful and kind. I will be bringing my first auto needs to Doug. Thanks guys. Better than the 4 hour wait Gateway offered me.
July 2025
Had the best service today. Generous service and great staff!!!