About Hertz Car Rental - Nashville - Nashville International Airport (BNA)
Hertz Car Rental - Nashville Metro Airport offers a great experience for travelers looking for convenience and excellent service. Customers find it easy to book online or through the free Hertz app, with a wide selection of vehicles including luxury cars, SUVs, and vans. The service is noted for being courteous and professional, with many reviews highlighting the staff's commitment to customer satisfaction.
One notable employee, Abanoub, received praise for his exceptional kindness and resourcefulness, helping a family secure a car after a booking mistake. His warm approach, including offering stickers to children, created a positive atmosphere during a stressful situation. Another staff member, Jose C, is also recognized for going above and beyond to ensure customer satisfaction.
The rental process, from pick-up to return, is described as smooth and hassle-free, making it a favorite among travelers. Many customers recommend becoming a Gold Member for expedited service and the ability to choose a car without waiting in line. Overall, Hertz Car Rental - Nashville Metro Airport is highly recommended for its reasonable prices, friendly service, and the quality of its vehicles.
The customer service was outstanding. I had to a last minute rental. The whole process went easy and I was in my rental car in no time.
September 2026
The vehicle was ready and waiting and performed well. Was easy to access and return, and convenient to walk to the terminal.
September 2026
Things went very smooth even though my flight was delayed several times. Bri was so great and took amazing care of us. The staff is outstanding and we got the fun Star Wars car! Thanks!
