Hotels in Sevierville, TN

“My wife and I have stayed at this resort on multiple occasions. The cabins are wonderful and the views are breath taking (especially cabin #97). Great cabins and gorgeous views are common in the this area, but if you're looking for amazing customer service and professional & caring staff then OAK HAVEN RESORT is place for you.

The staff here has gone out of their way to make sure that we were comfortable (providing bed toppers for firm mattresses), and satisfied with our accommodations (even going as far as moving us to another cabin when we had a cabin with a weird odor), and even offering to extend our stay at a discounted rate when our cabin was available. Not to mention linen service and paper products are provided by the resort. We have stayed at other cabins here in the mountains and have had to make multiple runs to Wal-Mart for more TP!? Not here at Oak Haven.

The resort is quiet and family friendly. We have stayed in other resort areas where other occupants were celebrating a little too much (if you know what I mean). There is some expansion happening on property but we have never had any issue with noise from construction or machinery.

I rated the location 4 stars only because of the distance to GSM Nat'l Park, but the resort is very convenient to Pigeon Forge and Sevierville attractions (Dollywood, Soaky Mountain Water Park, The Island and Belz Outlet Mall)

We only ever stay at Oak Haven when we visit the mountains anymore and I highly recommend you give them a try. But be forewarned, YOU WILL LOVE IT!!!”

“This was a wonderful hotel! The staff, especially the lady at the front desk, went above and beyond to help us. The rooms were large, clean, and had a washer and dryer, which is a must-have if you are visiting the water parks. The restaurant, Seasons 101, was delicious as well. The hotel is in a great location close to everything. The only further drive is Gatlinburg, but the drive there went through the national park and was scenic and beautiful. The hotel may not have a pool but with all the nearby water parks it doesn't need one. This is more like a beach condo than a hotel. I will be returning in the future!”

“Customer service is great . Rooms are redone . Beds are comfortable , has a balcony and river out back , the rooms don’t look like what you’d expect from the outside especially being the motel it’s beside . I expected it to be bad . The owner was nice and wasn’t afraid to show the room and clean beds .. the beds were clean and I didn’t have any fears to sleep on the beds under the covers . The room smelled good. Yes the tub is a bit discolored , they have lawn chairs in the rooms instead of wood ones , the outside looks its age and appears to be as bad as next door but it’s completely different once you step in other then little things but if you’re that picky go spend way more at a resort . I didn’t see a single but other than a furrow orb as I was getting in shower which would have sucked if I’d gotten bit but who doesn’t have spiders ? If you’re to good to
Think you don’t good luck with that .

Now the things I was not a fan of my curtains looked like they had blood on them or something that looked like it but who knows things do get missed even though it grossed me out and I panicked I’d already been there two nights why freak out and I’m not quite sure what is is . I Forgot to mention it as I checked out , the water coming out of the A/C are dangerous on the walk way especially at the elevator where I came off of it slipped on water slammed into the trash can and almost face planted the wall. There is a rug down but it was the water running under it from the room to the left coming out of elevator A/C . So
They have tried to make it less hazardous. The parking is a bit full but it’s a tourist town they are providing what they have and unfortunately parking is a pain every where . Need extra pillows .

I love mom and pops places and supporting locals . You should try it and they were super friendly and eagerly to assist and answer any questions . I’ll be back if they’ll have me .”

“Our cabin in the Smokey's for our anniversary! It was beautiful. I would stay again. But would recommend housekeeping do a better job at cleaning the deck and hot tub area. There was A LOT of spider webs.”

“Good stay every time, if one person has a gold membership to Dollywood it saves a chunk on cabins and major discounts on everything Dollywood and shows plus a few other activities/adventure to ”

“Great location without having to fight the traffic. Newly remodeled rooms. Staff is super friendly and we got an amazing rate less than $200 for 4 days.

Rooms: Newly remodeled. Very clean. Air works well, large TV. Pretty big refrigerator and a small microwave.

Nearby activities: 15 minutes from all the attractions in pigeon Forge.

Walkability: There's so much within walking distance. Restaurants, stores, ect.”