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“Brittni and Tom at this Montfort location went above and beyond customer service and the security and verification process of keeping my unit extra secured and protected while I left the country was beyond expectation. They ensured me and stood behind their word til I returned. Also when I returned they changed my latch due to little bend in it and also changed weatherstrip on door to keep my stuff secure and dry as well. And also updated me thru the whole process with their calls and emails. I can’t tell you how much I appreciate them and working with this location. Thank you Brittni and Tom again”
“Rented a unit today and had a great experience! Steve, the store manager, was super helpful, explained everything clearly, and gave me a fair quote. Excellent customer service — highly recommend!”
7AM - 7PM
7043 Greenville Ave, Dallas
Truck Rentals
“Thank you to such a wonderful staff at this Greenville location! I rented weekly for the Christmas season from October through January and they were always so kind, professional and ready with everything in check!”
“Jason was amazing with my chaotic life schedule. He saved my reservation and I finally got to the location after getting lost due to my own issue. But it's clean, simple. And very convenient to go here to my home in Addison. Thank you Jason!”
7:30AM - 5:30PM
13210 Senlac Dr, Farmers Branch
Truck Rentals
“Ryan and Austin made the transaction fast and simple. They were very polite and professional. I will definitely be renting from their Carrollton location again.???”
“I've been renting a unit here for over 2 years now. The staff are always super nice and helpful, the area is always kept nice and clean, and the process is super easy for renting units and transitioning into a bigger one is super easy too. Everything can be done online through their app from renting the units to moving out, or if you need help their staff is always ready to help.”
“Man this place was awesome very affordable price decent service D.Glenn was great and made sure we were satisfied we will be using again!!! My family was very comfortable on our road trip!!!”
“This location is staffed by absolutely fantastic people. From the moment I walked in, the team was friendly, professional, and went above and beyond to make sure everything was smooth and stress-free. They explained everything clearly, answered all my questions with patience, and genuinely cared about making sure I had a good experience. It’s rare these days to find such outstanding customer service, but this U-Haul location really delivers. I’ll definitely be coming back here for all my moving and rental needs—highly recommend!”
7:30AM - 5:30PM
8200 John W. Carpenter Fwy, Dallas
Truck Rentals
“Jalen provided excellent service, top-notch. The truck was in excellent condition, and the entire trip went wonderfully thanks to that powerful Ram 3500 and Jalen.”
“I had a great experience at this U-Haul location thanks to Lester. He was incredibly helpful, attentive, and made the whole process much smoother than I expected. His friendly service and willingness to go above and beyond really stood out. It’s rare to come across someone so committed to making sure customers feel supported—truly appreciated the extra help!”
“Susanne and Helen went above and beyond with their help and service. Answered all questions and were very accommodating. Would definitely use again!
Edit: Went back this week to rent again! Paul and Susanne are the nicest people. Great place to get a U-Haul!”
“Stopped in to rent...found manager to be knowledgeable and helpful...very professional young lady. Property could use some upgrades but was told they are working on it. Would use without problem...”
7AM - 7PM
3901 N Central Expy, Plano
Truck Rentals
“Was a pretty good experience. Easy check out and check in with the app. Needed a truck to move some new furniture and the guys there were very nice and helpful. Thank you two.”
“Mr Lowry was very knowledgeable and made my experience at Penske on Goodnight Lane very stress-free! Highly recommend this location and will be excited for further business!”
“Nelda was very helpful I appreciate her customer service and great suggestions. I will always rent from this location. I had a good and clean and friendly experience that is top tear.”
“We had a truck replaced, the serviceman was not very friendly, maybe he didn't drink his coffee in the morning and that's why he was sad. Overall, the location is convenient. There are a lot of trucks in stock, the truck was replaced quickly and professionally. The guys are great.”
9AM - 5PM
13637 N Central Expy, Dallas
Truck Rentals
“What stood out most during my truck (van) rental experience was the exceptional customer service provided by Coby. His genuine concern for my needs, remarkable patience, and extensive knowledge significantly enhanced the process. Coby truly takes pride in assisting customers, a quality that is increasingly rare. U-Haul is extremely fortunate to have him on their team, and I strongly recommend that they acknowledge and appreciate his outstanding contributions! Coby truly takes pride in helping customers, which is a rare quality.
U-Haul is incredibly fortunate to have him on the team, and I strongly urge them to recognize and appreciate his outstanding contributions!”
“Came out to truck gave information and trailer number. what row it was in. After hookup stopped at building with lights on and truck off.After exiting truck. They checked out marking millage. And said have a nic day!”
“Great experience working with the staff here! Both pickup and drop-off were fast and friendly. Ashley was really helpful in getting me the vehicle and equipment I needed. I especially appreciate that they were quick to come help me with the drop-off process even as I pulled in 10 minutes before closing. You don't see that level of excellence everywhere!”
7AM - 11PM
2716 K Ave, Plano
Truck Rentals
“In case you didn't know there is a hidden gem inside this gas station. Taqueria El Chino is located inside and has excellent food. They used to be located in Lewisville but recently moved here. They have agua fresca's the strawberry lime is my favorite.”
7:30AM - 6PM
19177 Preston Rd Suite 190A, Dallas
Truck Rentals
“Not sure why only 1 stars for these guys. This is my fourth or fifth rental in about as many years, and great service every time! Folks can read my review of the McKinney location for what a true bad experience is at a Budget Truck franchise. I recognized the one guy from my prior rentals, so felt good starting out. At this location, no hard sell on, nor blind siding rules, about insurance. One tire was flat on the rental this week. They gave me the keys to another - no hassle, and no added paperwork. However, the replacement truck had only about half a tank. They knew and took note of the miles. Because all my experience prior was good, I filled up the tank (vs trying to figure out the amount required to take it half way). I did so with confidence because these guys have been straight up and trustworthy in the past. They didn't disappoint in making sure I was made whole for that extra half tank.”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“Outstanding Customer Service. I usually use another truck rental company and wouldn't waist my time writing something negative. I chose Penske and chose this location bc it was close ( mileage ?) I was called the day before pick up to confirm (that's 3 ?'s already) The gentleman who runs this store was amazing and helpful. Not to mention educated, well dressed, professional and a great attitude. The office was sparse but the truck (and he made sure I was in a newer model and flawless running truck) They're a little more expensive than the other company...but in this case, especially when you're responsible for a 70,000 truck and an open credit card do not be cheap. You do truly get what you pay for)I'm happy! Thanks Penske Plano!!!”
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“Roberto has been an absolute gem to work with for the past 14 years when we first moved to Dallas. Always super friendly and very professional and knowledgeable. It is my absolute pleasure to recommend the business Extra Space Storage and the management led by Roberto.
Thank you.”