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9AM - 5PM
922 US-377, Aubrey
Banks
9AM - 4PM
958 US-377, Aubrey
Banks
“Excellent bank great staff. Been banking here since I moved to Texas. My bank card stopped working and the staff here went all out to help me so I was still able to access my account.”
“Great experience working with Kenan Omar. He was very helpful with my auto loan application, explained everything clearly, and kept things moving smoothly. Thanks, Kenan!”
“This point bank is the best one in the Dfw. Theresa is amazing, she is always kind and helpful. She is a professional and knows what she is doing. She always helps me with my accounts. Michael is awesome as well always helps me out. These 2 are great!”
“Sandra was amazing to work with. She made what could have been a stressful process feel smooth and straightforwar. Her communication, attention to detail, and willingness to go the extra mile really stood out. We couldn't have asked for a better experience.”
“Lauren Gonzales at the South Denton branch helped me with my late father's Estate account. She was super friendly and knowledgeable with the process and made things a lot easier on me dealing with something I didn't understand.”
9AM - 5PM
200 US-377, Pilot Point
Banks
“Convince & Efficient are words I would describe this specific location. As a business owner, that's what we tend to look for as we are limited by our time. Karla Mendoza & Cion are the sole reason why I keep my business accounts here with Pointbank, and will continue to open more business accounts with this specific branch as long as they are here.”
“(Edit: I appreciate the bank's representative reaching out with a phone call to help restore my online banking app and login information. I left a star off because I believe clients should have never been put in that position in the first place.)
Absolutely ridiculous. I hope whatever prompted these sudden changes is worth losing customers. The abrupt change of debit cards, and now the app!? SO UNPROFESSIONAL!!! I don't live near a branch, so online banking was my best option for most transactions. The original app no longer works, but the new app doesn't recognize my login credentials. Now I'm inconvenienced, and have to find time to get to a branch before they close to access MY MONEY! Not to mention the ATMs no longer accept cash deposits! I really liked this bank before all these changes. UGH!!!”
“All team members here are friendly, fast and most importantly reliably good at their jobs. I come here
every day to do my deposits for the store I manage. Not once have I had an issue with them. Hope you take my honest review more seriously than the ones from angry customers that take their personal problems on the hard working crew.”
“I am very pleased with DATCU. The staff is very professional with a smile always. They will help you with anything within their policies. They are always very understanding, patience, and observing and provide all the information you need.”
“So grateful to be taken care of by Briel. She always goes above and beyond to serve. Personal service that is top notch and completely unmatched. She and Courtney treat you like family (in the best way). This is not a transactional bank that doesn’t care about your hard earned money, they care and come to work to serve their customers needs. Thanks Briel and Courtney for always taking care of us!”
“Love the convenience of being near. Very clean, fast and efficient service.
But, more importantly is the service. Alexandria and Tyler are amazing bankers! The entire staff will go above and beyond in making you have a pleasant experience.”
“Every member of the Little Elm branch are the friendliest bankers. I always receive personal attention and they have helped me with a variety of banking needs even when just dropping in.”
9AM - 5PM
1330 S Loop 288, Denton
Banks
“Always a good customer service experience at Frost. The staff at the Denton branch is always helpful. And, the bank’s phone reps have always been very friendly and helpful. Highly recommended!”
9AM - 5PM
1707 S Loop 288, Denton
Banks
“Alejandro and the rest of the staff are always amazing. From the tellers and the desk, to management, everyone always treats us with respect and appreciation. Hands downs, amazing service.”
9AM - 5PM
16510 FM 423, Frisco
Banks
“Went to this regions branch to open new checking account and the service advisor was welcoming. Took almost 30 mins to complete the whole task and she provided all financial advices also. The branch is conveniently located and maintained cleanly. The regions bank website and app are easy to use and provide a great customer service. They provided bonus amount when opening checking account.”
“I was with NorthStar for some years when it became Independent Bank of Texas and now as it has evolved into Independent Financial. I have always received good service. I've never really run into any problems. They have been responsive when I've had needs or questions. And I don't know who said they closed at noon, but they don't. Different branch lobbies close anywhere from 3pm - 6pm. Just call. No biggie.”
“I have been a LiFE Credit Union customer for 7 years and always appreciate the personal service from the people who know me by name and are like family. Whenever I need a loan, they make it so easy! I just refinanced my truck loan to cover some boat repairs and Rhode at the Unicorn Lake branch took care of everything by email. I never had to leave my desk! I highly recommend doing business with a local credit union you know, like, and trust. I recommend LiFE Credit Union!”
“I hadn't been in to Chase for awhile, needed some help with multiple concerns, & Rafael Segovia, the area manager, came to my rescue. He was kind, knowledgeable, & patient, listened to my concerns, & offered options. It was beyond excellent customer service. Many managers aren't approachable or help for many different reasons, but he was available for & spoke with every employee while I was there, which sets a great example. And Adrian T. was very kind & professional & helped me with the last item. I haven't seen this good of customer service anywhere for years. Thank you!”
10AM - 7PM
12220 FM 423, Frisco
Banks
“I just have to say I was in a rush a today, I was at work and went on break I only had 30 min. The sweet lady inside was helping me trying to get my money back I explained that my lights had been cut off and it was like that for 4 days( she so kindly asked me I needed help, said that she would help me said no one should go through that ) she was so sweet and very Efficient, she explained everything very thoroughly to me and is helping me get my money back, I just hate that I forgot her name( a young lady with black hair )”
9AM - 5PM
12292 FM 423, Frisco
Banks
“I was just helped over the phone by Devora, who was extremely polite, understanding, and helpful. I was feeling very overwhelmed by my issue, and her willingness to help really made a huge difference!”
“Excellent Service, I have visited the brand for many years and still, Is the best team from tellers, customer service, special services and the Manager Steven is very educated and service oriented as his whole team.. Thank you !”
“I came in to deposit a check. It was hard emotionally as it was from our failed IVF cycles. Tim and Tika (I probably spelled her name wrong I apologize) were so personal, kind , and willing to help. It was so nice to not feel like a transaction. They are so great and such an asset to this branch ! I will definitely come back to this branch and have it be my new branch because of their professionalism and kindness.”
9AM - 5PM
2701 FM 423, Little Elm
Banks
“David Escamilla provided excellent help with my notarization. He greeted me warmly, there was no waiting, and he handled everything quickly and professionally. I asked if each copy could be notarized on a separate page, and he happily accommodated my request. The whole experience was smooth and pleasant. Really appreciate his great service!”
“Hi Peterbilt , I hope you like my truck to create în reality. I no copied the trucks Peterbilt. I only create a picture. Can you create în realitate my picture please , then you can sell . Have a nice Day!”
“Surprisingly a great bank, everyone knows me and they get s*** done maybe because they are not huge like wells, but I'd recommend them to anyone looking for a new bank.”
9AM - 4PM
1895 W University Dr, Frisco
Banks
“I went to get a document notarized. I did not have an appointment so I did have to wait just a little. The notary official was super sweet and professional, and once I was in the office it only took about 5 minutes.”
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“I couldn’t make it without Heather Murphy and Jenny. Best tellers at Aubrey bank. They understand and very helpful for a person like me. Please keep them at this bank!!!”