5Star Auto is a family-owned and operated auto mechanic shop that has been servicing the greater Austin-area since 2009 with over 22 years of experience. They are known for their reliability, providing customers with updates on their vehicle, and usually completing work on the same day. Customers, including women, feel they can trust the team and never experience any pressure to make unnecessary purchases. The shop is praised for their professional, friendly, and respectful staff who treat everyone kindly. They have a reputation for completing complex, time-intensive repairs efficiently and at reasonable rates, even when other local shops quote astronomically high prices and long turnaround times. Customers appreciate that the parts and work are warrantied for a year, and the shop stands behind their services, promptly addressing any issues that may arise at no additional cost. Many customers have been loyal to 5Star Auto for nearly a decade, citing the shop's trustworthiness and ability to consistently deliver quality work, even for major engine swaps. The shop's scheduling and customer service, both over the phone and in-person, have also been highlighted as strengths, with the team accommodating customers despite missed appointment times. Overall, 5Star Auto is highly recommended for its reliable, affordable, and customer-focused auto repair services.
This place is definitely 5star. For my first visit they were very helpful. Customer service was great and very informative about what needed to get done. Prices are affordable and not overpriced. Staff is amazing! I think I found my new shop!
August 2026
Brought my car here because of all the positive reviews and I was not disappointed! 5Star repaired everything I had been putting off and was right in my budget.
August 2026
Had an alternator issue that was draining my battery like crazy - 5star was able to squeeze me in last minute to get it replaced and find the likely cause for a fair price. Will definitely be back when the next car disaster strikes!
