Firestone Complete Auto Care in Austin, TX has been helping neighbors since 1926 by offering a wide range of vehicle services. Customers can get their tires, oil changes, brake inspections, and engine repairs all in one place. The staff is friendly and approachable, providing fair and reasonable prices. Many reviews highlight the quality of service, with staff working to meet customers’ needs and budgets. For example, a customer appreciated that the team spotted a dangerous tire bump and helped them get a new tire safely within their budget. Though wait times can vary, with some customers experiencing longer waits, most find the service efficient and trustworthy. Some customers mention that appointments may start behind schedule but still appreciate the honest and helpful staff who go above and beyond to fix issues and ensure customer safety. Overall, Firestone Complete Auto Care is known for reliable, friendly service and a commitment to keeping vehicles in good condition.
The staff was friendly and helpful. My car quit on me in their parking lot. They did diagnostics and got back to me same-day with the details and the pricing. They did a good job with the repair, and it didn't take too long.
March 2026
Customer service agent was helpful, and explained options clearly. Service was performed in a timely, affordable fashion.
February 2026
The team at Firestone Austin Slaughter location was fantastic when my battery suddenly went dead as I was trying to get back to San Antonio. It was late in the day, and they worked quickly to get me taken care of so I wouldn't have to leave the car overnight and find another way home. I so appreciate their effort on my... read full comment
