Gerber Collision & Glass Austin at 1 E Braker Ln is a collision repair center that offers reliable auto body services for all makes and models. Customers receive a free written repair estimate and benefit from a National Lifetime Guarantee that lasts as long as they own their vehicle. The team is known for making the repair process easy and smooth, with many reviews highlighting their helpful and kind staff. Customers appreciate being kept updated through texts at every step and enjoy additional services like car washes and interior cleaning after repairs. The quality of work varies; some reviews praise the good paint job and decent body lines, while others mention issues with attention to detail, such as missing screws, plastic push pins, or parts left off, which sometimes results in incomplete work. While some customers had delays, with one taking up to three months to complete repairs, others received prompt service, often within a week. The staff, including representatives like Alexis and Paul, are generally considered friendly and professional, handling customer concerns and follow-ups. Overall, Gerber Collision & Glass Austin provides collision repair services that many find satisfactory, though experiences with quality and timeliness have been mixed.
Mark was amazing! I was in a bit of a struggle with insurance but Mark was helpful and kind throughout the whole thing
April 2025
I definitely love the experience I got on fixing my car here. They are very professional, updated me on every step of the way and were very fast on fixing my car and getting it back to me. I definitely recommend this place!! If I would recommend a place to get your car fix, this is the place!!
March 2025
Something fell off of a truck when I was driving along the highway and smashed my windshield. They scheduled me for the next day and finished replacing my windshield in like 3 hours. I would definitely recommend them to anyone.
