H-E-B Pharmacy, located at 1801 E 51st Street in Austin, is a highly regarded pharmacy known for its excellent customer service and commitment to community health. It has been ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for three consecutive years. The pharmacy offers routine childhood and adult immunizations and is a provider for the COVID-19 vaccine, emphasizing the health and safety of Texans. The staff is known for being friendly, helpful, and knowledgeable, often going above and beyond to assist with prescriptions and answer questions with care. They are quick to help find medications and transfer prescriptions when needed. Customers appreciate their exceptional service, even in busy times, although some find the layout cramped and the hours limited, especially on Sundays. Overall, H-E-B Pharmacy is considered a trusted and caring place to receive pharmacy services, maintaining a long-standing tradition of taking good care of the community.
Problems every single time. I’m sick of it. Changing pharmacies
March 2026
Show up for appt -- can't find my appt. Ask for QR code -- QR link is broken. I have a confirmation # -- What's that? We can take you as walk-in -- Fill out all the paperwork again.
December 2025
It awesome and the medication they give me is my correct medication
