W Austin is a highly praised hotel with exceptional valet service. The valet crew, including Anthony, Zak, Brendan, and the morning crew, are consistently described as kind, friendly, and going above and beyond to ensure guests' needs are met. The staff, such as Mary Ellen and the W Insider with glasses and black curly hair, are praised for their professionalism, attentiveness, and willingness to assist guests. The hotel's overall experience is described as fantastic, with positive mentions of the Living Room Bar and staff members like Suzanne, Micah, Amanda, and Blake. Guests express gratitude for the exceptional service and hospitality provided by the entire W Austin team.