Metro by T-Mobile at 8801 Research Blvd Ste 106 offers excellent prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff for their quick and professional service, even when the store is closing. Many appreciate the assistance with paying bills, switching phones, and getting affordable options, often mentioning that there are no activation fees, which saves money. The staff members are described as courteous, super friendly, and genuinely caring, making every visit a positive experience. Customers highlight the down-to-earth customer service, noting it as some of the best they've received in Texas. Overall, the store provides a welcoming environment with knowledgeable employees who go out of their way to help, making it a highly recommended location for prepaid plans and phones.
With the recent passing of my husband it’s kinda of hard to smile these days , I want the manager to know he made my heart smile today , he had great customer service, very knowledgeable and saved me money at a hard time in my life right now , I will be back to this location for my future purchases ! Thanks for the tortilla... read full comment
November 2025
Best service good deals . The best of the sales reps always the to help
September 2025
Best store ever!! The mbest customer service I've ever received at a Metro store. They're friendly and warm, and they help me with everything whenever I go!
