Cell Phone Stores in Austin, TX

30 locations found near Austin

“My iPhone battery was wearing down and I made the mistake of going to a competitor a few months ago and they put in a generic battery that wouldn't even last through the day. My wife suggested CPR. I went in and spoke with Emma, and within an hour she had replaced my crappy battery with an iPhone battery and it runs like it did when it was new. Don't make the same mistake I did. Go see Emma first. She's awesome!”

4.9 Superb354 Reviews

“Drop&WeFix fixed the back glass on my iPhone for a price that was super reasonable. Everybody was nice. The phone was ready the same day. What else could you ask for?”

4.8 Superb215 Reviews

“The sales rep (Ivan I believe) who helped me out was very informative on several products I was interested in. The sales rep assisted me throughout the visit and made my time there go smoothly. The sales rep was training a new hire, and was professional and seemed like a great mentor. The new hire seemed knowledgeable as well, was helpful, and embraced the learning experience. Great job yall”

4.7 Superb218 Reviews

“I took my A71 5G that had a cracked body to them. They here upfront about the potential issues and associated costs. Turns out the phone is damaged beyond repair?. I loved that phone.
They were very helpful, they returned the phone and kidnt even charge me for the attempted repairs.
I HIGHLY RECOMMEND THIS SHOP! YOU DON'T FIND PEOPLE LIKE THIS VERY OFTEN.
Thank you for your honesty!”

4.6 Superb266 Reviews

“Vincent was nothing less than AWESOME. He not only explained everything in detailed he answered EVERY question that we had. Thank you so much for you patience and understanding Vincent”

4.6 Superb217 Reviews

“Marlena at the Barton Creek Square AT&T is so outstanding! Seriously, this woman is a customer service expert.

I'd been struggling with some In store reps & on the phone nonsense with AT&T – felt like I was talking to people who just pretended to care . Marlena is unique and actually read the situation,so i wouldn't repeat myself ! I couldn't believe she took the time to understand where I was coming from.

Then, she broke everything down for me in a way that actually made sense.! Finally, someone who gets it.

Honestly, because of her, I've totally changed my mind about going to an actual store instead of dealing with stuff online. I Don't like going in person but I will go to this AT&T ,Thank you Marlena”

4.8 Superb122 Reviews

“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”

4.7 Superb93 Reviews

“Had a PS5 repaired after losing it to a recent storm. In less than a week Hi-Tech Gadgets diagnosed and fixed the issue. The communication was excellent and the repair cost very reasonable.”

4.8 Superb172 Reviews

“Awesome place my wife cracked her screen and was having a hard time doing a smart switch since her screen was no use. Everyone was wanting to charge for a whole screen repair or charging crazy for data transfer they were able to a temporary fix to get all my stuff transferred and had amazing prices! Definitely recommend owner was amazing and got us in and out in no time!”

4.7 Superb88 Reviews

“Had a great experience at Verizon today. Jean was extremely helpful and respectful of my time. It didn’t take too long to get out of there with my new phone. I would definitely recommend this location!”

4.5 Superb190 Reviews

“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”

4.7 Superb77 Reviews

“Had a great experience with Abby at this AT&T store location. She was knowledgeable and patiently answered all of my questions I had on my phone plan and issues I was running into. Especially compared to other AT&T stores I've been to, this was a top-notch experience.”

4.4 Superb279 Reviews

“Mariii helped me a lot !! I’ve been in that store a couple of times and I only like to come to her because she really knows what she is doing !! She deserves a raise !!!”

4.7 Superb73 Reviews

“I shattered the back glass circle covering the zoom lens on my IPhone 12 Pro Max camera...and I feared the worst!! But owner Eric verified over the phone that he did have the proper replacement piece there on hand for my specific make and model, and I kid you not, he was able to remove the broken glass and get the new piece on IN LESS THAN HALF AN HOUR! ...AND FOR ONLY $40 !! He really saved me!! I was worried I wouldn't be able to use my zoom to capture concert vids at ACL this weekend!! YOU SAVED ME IN A PINCH, ERIC! I will definitely call you first for any future cellphone screen or glass repair needs...!! :))”

5 Superb87 Reviews

“I was in Barton Creek mall and stop by the Booth to see if I can get my screen protector replaced and was surprised That the attendant stopped what he was doing and just took care of it on the spot. Great service!”

4.5 Superb115 Reviews

“Walked in needing a new phone and the store manager was able to help me out quicker than a fly on soup. Was outta there in 30 minutes, no hassle. Even got me squared up with a new charger and screen protector too:)”

4.5 Superb136 Reviews

“Wow, I have been with this company for about 8 to 9 years. And even today. Happy good prices. I recommend it. And passed before by other companies and the truth. It's a problem. But with this one I am more than happy. I have gone to mountainous places where I thought there was no signal. And well. I actually had a good signal in less expected places.”

4.6 Superb85 Reviews

“It was a great experience one of the sales Janese at AT&T, she was incredibly helpful and kind. She took the time to patiently explain my options and ensured I understood everything. Her friendly attitude and genuine desire to assist made the entire experience much smoother. It’s rare to encounter such outstanding customer service, and I truly appreciated her support!”

4.4 Superb167 Reviews

“I had a very difficult phone situation and Joseph at the Allandale store near HEB on Burnet and it was amazing! He was kind, patient and know exactly what to do to solve my issue. I will definitely only use this AT&T location.”

4.5 Superb145 Reviews

“Reggie saved me when my phone died! He stayed after hours to make sure my new phone was up and running without a problem! He even checked my phone plan and showed me how I could save more money. Best customer service you can find.”

4.3 Superb284 Reviews

“I have to say I'm completely amazed at the level of service Angelo displayed. It's the 1st time since having Verizon that I left feeling well taken care, and he took the time to listen to my needs and wants. He explained everything down to each detail and went above and beyond to make sure I was well informed and happy. I will be sure to always go to him for my phone needs.”

4.5 Superb99 Reviews

“Had a great experience this past weekend at the 5033-A US Hwy 290 location. This has become my “go to” store anytime I need to review my account, upgrade devices, or otherwise get support. On my most recent visit, mgr JSinclair was kind enough to assist me. And the noteworthy part that prompted this review is my request was selfishly to reduce my monthly bill. There was no pushback or questions, just friendly and professional support! Thank you for putting customer service first in front of all else including dollars!!”

4.3 Superb243 Reviews

“Here’s a revised version for a Google review:

After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.

For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.

Thank you, Elijah, for your patience and for making this process so much smoother!”

4.6 Superb52 Reviews

“Went to the Belterra store because my Sim card stopped working. I was dreading going because going to t-mobile is usually such a miserable experience. I was greeted by Amber, Angelica and Rene who were all so kind and welcoming. They fixed my phone and made my day! By far the best t-mobile experience ever!”

4.5 Superb76 Reviews

“My mom and I recently visited Verizon, and we needed a Spanish-speaking representative since my mom only speaks Spanish. Thankfully, we were assisted by Sarai, a wonderful Verizon employee who went above and beyond to help us. We were there to transfer a phone number from another company to Verizon, and Sarai was incredibly helpful and patient throughout the entire process. She explained everything clearly and made sure we felt comfortable every step of the way. Her kindness and professionalism really stood out, and we couldn’t be more grateful for her support. Sarai is truly an exceptional member of the Verizon team, and we left very impressed with her dedication and care.”

4.5 Superb51 Reviews

“I can’t remember if it was Joe or Josh but the person that helped me was so kind and helpful! I was in and out of there in 30min with a new phone…. Thank you Joe or Josh!”

4.4 Superb65 Reviews

“I had a great experience with this place. I dropped my iphone and shattered the screen protector and the screen to the point that the phone was not useable. I went straight to the 620 location. In an hour they had my phone back in working order for a fair price. So happy with them. Fast, friendly, efficient!”

4.8 Superb92 Reviews

“I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone.”

4.5 Superb104 Reviews

“I went to Southshore Riverside and this girl Josselyn was very kind to my family and me, excellent service, I was very happy with my purchase and she speaks Spanish, I really liked feeling confident with my first language”

4.2 Good208 Reviews

“I visited this location 3/16/25. I was helped by Paige and she was exceptionally helpful and knowledgeable and very friendly and pleasant to work with. She answered all my questions and I left with the information that I needed.”

4.2 Good189 Reviews