Pep Boys on Research Blvd in Austin provides auto repair, oil changes, new tires, brakes, battery replacement, and other services. With 100 years in business and ASE certified mechanics, they offer same-day appointments. Reviews highlight an awesome and amazing experience with efficient, fair, and helpful service. Employees truly care, often helping customers quickly even outside official hours. The team is described as wonderful, professional, and thorough, taking all concerns seriously. Many customers report being squeezed into busy schedules for priority appointments, receiving very fair prices, and having issues resolved in 40 minutes or less, leading them to state they will absolutely be back.
First time here for an electric vehicle for a preventive maintenance. I saw Colby who has a great attitude. Service was fast and professional. FREE fast WIFI and coffee while I waited. I highly recommend.
July 2026
Colby, Emmanuel and Richard were super helpful! My budget is small, my Toyota is over 20 years old and needs a lot of work but Richard was incredibly helpful in prioritizing the repairs to fit my budget. The team did a great job explaining why certain repairs were critical and which ones could wait a little longer.
July 2026
Colby was super helpful and friendly, helped me figure out the best solution to my problem, and got it done quick and within budget.
I don’t normally write reviews but they went above and beyond. Highly recommend.
