Sonesta Select Austin North offers a clean and welcoming environment with great service. Guests appreciate the spacious rooms, although some areas, like the elevators, are noted as dated. The staff, particularly Robert and Carmen, receive high praise for their professionalism and hospitality, enhancing the overall experience. Many visitors have enjoyed their stays, citing the hotel as their favorite in Austin. However, there are concerns regarding the slow refund of the deposit, which can take longer than expected. Overall, Sonesta Select Austin North is recognized for its cleanliness, friendly staff, and good vibes, making it a recommended choice for travelers.
Bhoomi had excellent customer service! It was a pleasure staying here! Would 100% recommend
July 2026
Smoke detector missing and not all bulbs working in the room. Soap/Shampoo missing from washroom. Capers in room are dirty. Breakfast has not enough options. Elevator is....
June 2026
They won’t answer their phones. Called 4 times and none of the times it went through.
