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“Ruth was very helpful today in helping me secure a different unit. I have been with this company for three years, they’ve always been easy to contact and very helpful.”
“This storage facility is awesome. Vincent is a first class gentleman. From start to finish, he was fantastically helpful. He went so far as to get my daughter a glass of cold water when we had finished emptying our storage unit. Great prices and excellent service! See you in a few months!”
“This is an excellent facility. It is very clean and convenient. I accidentally reserved an no temperature controlled until and was able to immediately get support from the site manager. Exceptional service and care. I highly recommend this storage service. 5 stars all the way!!!!”
“They give me a bigger, nicer truck every time. I feel like they're trying to make me more Texan or something...also, top-notch Halloween decor, easy pickup/dropoffs.”
“Amazing service from these guys, especially the manager. We had if for an extra six hours six we had a ton of rain our moving day, and traffic was really bad. We showed up 5 min past closing, the manager, great guy by the way, parked the truck for us, and didn’t charge us late fees whatsoever. Can’t say anything bad about this U-Haul location, thanks a million ?”
“I truly use this uhaul location every single time i need a truck! the staff is so incredibly kind and helpful! The trucks are always clean and ready to go when I need them!!! Plus great location!!!”
“I haven’t rented any moving trucks from here yet, but I called this morning asking about the drop off details, and other questions I had and the guy was extremely helpful, and took the time to answer a bunch of questions, for future reference DO NOT RENT from Space Self Storage in McAllen (RGV Area) it was the worst experience from start until now, they need better service, to provide safety driving moving trucks, and providing security, like I felt Annihilator Customs INC provides. I will more than likely give budget one last chance but only at this location, I felt taken care of without even renting a moving truck here yet.”
“Customer service was excellent. they dropped it off and picked it up at the exact time they said. I was working with a tight schedule and it helps when i work with companies with integrity, that stick to there word. Highly recommend. Thanks”
7:30AM - 5PM
6217 S Congress Ave, Austin
Truck Rentals
“Love this company! The women at the front desk are always efficient and accommodating. The whole rental process is cheaper and easier than any of the big name rental companies and they have everything from sedans to box trucks. I’ve used them on multiple occasions - I own a small business re-selling antiques and Longhorn rentals is the perfect solution to my logistical needs when I do local trade shows and events.”
“Stan was THE BEST! He came out to help us and made the process go so smoothly! He was more worried about our safety than the late time, which really helped out our situation. I will definitely come to this spot for all of my U-Haul needs. Stan deserves the biggest raise because he is so good of a person and was super helpful for the whole process. We love Stan!!!”
“Look this place saved my bacon! I needed to haul furniture for my mom last minute. I setup a self check in with the Ben and white location and was told it’s only self checkout when someone is at the location. I got stuck in traffic timing was at exactly the hour mark. Then told we don’t speak English ? But got to Ed’s and was able to check in Online just like it said I could and when I had an issue after hours someone answered the phone and came out to help. I will only shop here for my U-Haul needs moving forward. Thanks you guys.”
“I never write reviews. This was by far the BEST experience I've ever had at a U-Haul. I just rented a truck for a few hours but all of the staff were welcoming and very helpful. I haven't seen a genuinely thrifty employee at any business in what feels like a couple of years. 5 stars, great staff.”
“Gabriel has been amazing! So sweet and so considerate. He helped in ways I didn't think we're possible. We are so thankful for his help and we will always recommend him and enterprise to our family and friends. Thank you! Also I hope Gabriel is in management because he needs to be!”
“Nice storage unit and great price too - and I got a free month also! And Jo is the best! She is so nice and she made the rental process very enjoyable. Wish I had done this years ago!”
“Needed a cargo van on short notice and the team at Enterprise came through with flying colors. Gabriel and Desiree were on it the minute I walked through the door, and made the process seamless for me. Will absolutely use again if I need to rent a truck or van!”
“The whole experience from renting to returning was smooth. There are a lot of pictures that cover everyone involved. The truck was very easy drive and seemed more modern.”
“The guy at pick-up in Austin was awesome as heck. He treated my mom and elderly uncle with admirable respect. Truck was perfect and less than half the cost of all other truck rental places even with the extra full coverage insurance!! Drop off in El Paso was super easy. I’ve rented from all of them, but this is by far the easiest, most affordable, and great quality!”
“I've rented here twice in the past few months helping my girlfriend move, and the rental process was easy. I was in and out in a few minutes. Return was just as easy, you can just drop the keys in a box drop and get going.I would and plan on renting here again.”
“These guys have the friendliest and most helpful people I have worked with in a long time. Danny got me set up with a drop deck trailer pretty quickly. The whole experience from the phone call asking questions to the contract and payment was easy. The team there was fantastic on all counts. These guys are now my go to for equipment rental. I would give more stars if I could!”
“I just had a horrible experience at a different location, which made me really appreciate the great interaction we had here. The guy (I believe he was a manager of the uhaul and the mechanic shop?) was SO nice and helpful and easy to work with.
I’m not surprised this location has good reviews and the slaughter/i35 one has horrible reviews. The ratings are lying…”
“I want to give a shout out to the Service Team members for going above and beyond about 3 weeks ago. They heard my issue regarding the Transmission Oil Light and since they were not able to complete all of the needed repairs to the truck that day they jumped into action on finding me a replacement truck. I'd been dealing with other Ryder Service Locations but I'd rather drive over 400 miles to see the guys at this location as they go above and beyond. Thanks again Shane!”
“I had a fantastic experience at Penske on South Congress thanks to Quincy! He was amazing—super helpful and made everything so easy. Because of his exceptional service, I’ll definitely be coming back. Highly recommend!”
“Matthew really helped me out in a difficult position I was in with my rental truck. He was very friendly and helpful in getting what I needed. I really appreciate what he did and will use Penske again as a result.”
“On Christmas Eve the local food bank was unable to make their weekly 8k pound delivery, which meant neighbors would go without. The food pantry I worked for decided to make the pick up instead, and glad we did! Special thanks to the patient staff at Ryder Truck Rental for showing this first timer how to safely maneuver, and the honorary “trucker hat” for good driving. Appreciate the help, and “Ever Better” team.”
“We had a wonderful experience with Collin! Our move from the East Coast has been rough...and that’s an understatement. When we arrived to TX, we rented a Uhaul to pick up some furniture and experienced a hiccup with the mobile app that brought me to my emotional and physical breaking point- haha. Collin was super compassionate, polite, professional and stayed after hours to ensure we were taken care of! I really appreciated his ability to make this easy on us after an already stressful move! Thanks Collin!”
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“I had a great experience finding a storage unit to fit my needs. The employees were very helpful and answered all of my questions and helped me get everything set up, including the app on my phone. They were quickly able to get me signed up so that I could immediately start using the unit.”