The UPS Store #5815 in Austin is a trusted destination for a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located one block west of N Lamar on the corner of 34th Street and Medical Parkway, this store is known for its hardworking and efficient staff who consistently focus on customer satisfaction. Despite occasional parking challenges, customers feel the effort is worthwhile due to the friendly and knowledgeable service they receive. Many reviews highlight the staff's patience and willingness to go above and beyond, with one instance where the manager saved important paperwork left behind by a customer. The store is often busy, yet the atmosphere remains pleasant, fostering a sense of community. Employees are noted for their helpful attitudes and ability to manage complex shipping and packaging needs at reasonable prices. Regular visitors appreciate the personal touch as some staff remember their faces and packages. Overall, The UPS Store #5815 is highly recommended for its exceptional service and dedication to the local community, standing out as a premier choice among UPS locations in Austin.
They were nothing but kind when helping me out with my tire. Gina was amazing and we appreciated her assistance. I would highly recommend this location!
August 2024
The hardworking staff at Store 5815 are always hustling and looking out for the customer. Parking can be challenging but staff make it well worth the hassle.
July 2024
EVERY ONE of UPS' group are excellent. Today we had Gena! She not only served me with focus but also greeted every person coming in the door and assisted her colleagues. Great place, real pros. One of only two we focus our business to.
