This United States Postal Service location at 7310 Menchaca Rd is known for its friendly and helpful staff. Customers often praise the employees for being nice, efficient, and willing to assist with various needs, including walk-in passport services. Despite occasional long lines, many find that the staff, including individuals like Justin, Rob, and Eddy, work hard to provide a positive experience and make tedious tasks more enjoyable. Some reviews highlight the helpfulness and friendliness of the workers, with comments about their professionalism and good humor. While wait times can sometimes be frustrating, customers generally appreciate the dedication and effort of the team. Overall, this post office is appreciated for its good customer service, quick assistance, and welcoming atmosphere, making it a reliable place for mailing and passport services.
Had to file a missing package request for the second time in the last 2 months. Marked delivered but it isn't in my mailbox. This time they didn't find it. Looks like I'm not the only reviewer in 78748 who has had this problem recently.
August 2024
The best service I had at a post office. All the workers are extremely helpful and friendly but Justin usually helps me and he's amazing!! Sometimes the lines get pretty long but I'm always out in a timely manner.
July 2024
Great service. Loved my experience here because everyone of the people working here was nice, willing to help, and efficient!
